Paycheck Loans Mansfield Rd, Shreveport

THE GIRL THAT CALLS HERSELF GENERAL MANAGER AT THIS LOCATION HAS NO IDEA HOW TO COMMUNICATE WITH CUSTOMERS. IF I HAVE PROOF OF DIRECT DEPOSIT ON MY BANK STATEMENT WHY IS THERE AN ISSUE WITH APPLYING FOR A LOAN. DOESN'T SEEM LIKE THIS PLACE WANTS ANY NEW CUSTOMERS. CALLED THIS PLACE FIBE MINUTES BEFORE ARRIVING AND THE GIRL TOLD ME WHAT WAS NEEDED I EXPLAINED THAT MY JOB MOVED TO A NEW PAYROLL COMPANY AND WAS NOT ISSUING PAYSTUBS AT THE MOMENT BUT MY BANK ACCOUNT SHOWS WHEN I WAS PAID AND HOW MUCH. THEN SHE TELLS ME I CANNOT EMAIL MY BANK SUMMARY TO HER BUT THEY YOUREE DRIVE STORE TELLS ME I CAN EMAIL THE DOCUMENTS AND HAVE THEM PRINTED IN THE STORE. SHE TELLS ME SHES ON THE PHONE WITH HER MANAGER BUT SHE IS THE MANAGER IM SO CONFUSED AND IVE NEVER HAD SUCH AN ISSUE APPLYING FOR A LOAN IF MY ACCOUNT SHOWS MY NAME AND JOB AND DIRECT DEPOSIT AMOUNT WHY CANT I APPLY FOR A LOAN LIKE EVERY OTHER PLACE IN SHREVEPORT THAT ASSIST WIRH PRINTING, EMAILING AND EVEN PHONE VERIFICATION FROM THE MOBILE APP TO VERIFY INCOME FOR THOSE WHO CANT PRINT DOCUMENTS AT HOME THIS WAS THE MOST HORRIBLE EXPERIENCE EVER. NO CUSTOMER WANTS TO FEEL LIKE THEY ARENT BEING HELPED OR EVEN BEING ACCUSED OF FRAUD SHE WAS ACTING AS IF I DONT HAVE A JOB ORNLIEN TO HER WHEN SHE COULDVE EASILY CALLED MY JOB TO VERIFY THAT I WAS THERE. IM SURE MANY PEOPLE GET TURNED AWAY AT THIS PLACE FOR SIMPLY NOT FINDING WAYS TO HELP THEIR CUSTOMERS

Worst place to deal with .. I called to see what is needed and the rep shemeka told me what documents I needed and when I arrive it’s a whole different story.. then said my account was negative and my account actually had a balance.. I notified rep shemeka I was a new customer over the phone and after I arrive I was told only old customers could borrow .. what a joke😆😆these people are looney😆😆