Pawtucket Credit Union Mendon Rd, Cumberland

Friendly staff! Brilliant service every time i go there. Deb, Hannah & Kayla all really know their onions and are always on top of everything!

I've never had a problem here. They have quick service and they have been very nice to me. Maybe its Because I treat them nice. Customers can be hard to please. Complain and have no patience or be rude. No I don't work there.

Nobody answers the phone ever, left on hold for close to an hour every time

The manager Deb is rude and condescending. Closed my accounts due to this branch. Unprofessional, unorganized, and lazy.

Tenant deposits rent into my account each month and for the last two months they have withdrawn the amount from my account and deposited into the tenants account instead! Clearly not detail oriented nor payimg attention to what they are doing!! Huge hassle to fix! They also put my account balance on the slip they gave him where his name is NOT listed on my account!!! Go elsewhere for quality banking!

I've never had an issue here. I ended used other banks and none of them have been as friendly or helpful. They have a coin machine which is much cheaper than coinstar.

Online banking has been offline for over 3 hours, no way to access my money on mobile or desktop. No updates of any kind.

Not happy with this bank at all i had issues with my online account i didnt use the mobile app for a good while and didnt remember my user id so i called and i answered all my security questions and they wouldnt tell me my user id i knew my password but they wernt very helpful at all. Kinda useless now im gonna go and pull my money out and go elsewhere

There is no way of calling this Branch to ask questions about your account. It asks you over and over to list the extension of who you are trying to call. But doesn't give you any other options and eventually just hangs up on you... ANNOYING!!!

When ever I have to contact customer service over the phone they are very rude and condescending.