Pawn USA & Audio Sw 14th St, Bentonville

The owner of this facility is SUPER NICE and very helpful. He will bend over backwards to help you. Great to do business with and highly recommend. Thanks

Owner is wonderful! Extremely helpful and had just what I needed. Recommend them highly.

All the guys in there were really helpful in helping me find what I needed. Great pawnshop with good equipment inside for good deals

Nice shop with great service from the workers. They let me bring my guitar to test the amps. I left with a pretty decent Peavey. Fair pricing. Very happy. Will shop here again!

This great little pawn shop has a friendly, professional and knowledgeable staff that excels in making you feel welcome and appreciating your business! Always a pleasure to stop in and see what's new and find a great deal.

No one else in store,2 bearded employees acted like I wasn't even there. Was looking for new bass guitar. No hi buy or even kiss my but, use to be a friendly place.

Been there many times. Friendly folks, good selection of long guns ect.

Friendly interactions with staff who went out of their way to try to help find what I was looking for. Some treasures waiting for the right buyer. Worth a look to see what they have in stock. Also, this is Uhaul Mecca.

Returned U-Haul trailer and the guys working there were great. The store itself was clean and inventory laid out in a way that made me want to shop. Sadly, I was in a hurry and will have to go back. Thanks guys for your help, along with your friendly and funny personalities.

I would rate it negative if I could. A poor rating is too good for the location and experience. This was the worst customer service I have experienced maybe ever. I used this location to rent a U-Haul and was totally taken advantage of during the return. I was treated extremely disrespectfully when I questioned and let them know what they were doing was wrong. I drove 11 miles and had to provide 3.5 gallons to replace the gas. If you question how many miles it should get, they have no clue even though it’s their job and they deal with these trucks everyday. From what I read, the 15’ truck should get 10 miles/gallon. Evidently the one I got gets 3.1 and they were “doing me a favor to not charge me the $4/mile charge and $30 service fee to put the gas in” when I complained about the obvious error. I was told to “hush” and to leave by the manager of this location, to which I told him I would as soon as I had my receipt so that I knew exactly what I was being charged. The manager told me he was basically the head person there and other than calling there was nothing else I could do about it. So I did call U-Haul they confirmed that the truck should have gotten 12 miles/gallon and that they never condone customers being treated that way ever. This location has terrible customer service and is a terrible representation of U-Haul, which is too bad because U-Haul handled it in a very professional way. This was a classic case of a woman being taken advantage of and disrespected. Honestly, it was only a $4.82 difference in gas but I don’t support crooks and being disrespected when I support local businesses.