Pawn Express W Main St, Gun Barrel City

I do so much business with these guys. I feel like family. I go shopping here before I will spend my money at Walmart are Lowe's. Maybe every thing is not brand new. But it's ok for the price. They are good people and always help when you are in need of help. They are honest and that's why I trust them and can talk them about anything. Thank you and God bless

The worst service I have ever experienced. I am completely disgusted and am seeking legal consolation for being publicly humiliated in front of every in the store. Yesterday I brought so used 18 volt power tools up to their store to see what they would offer me and the manager refused me service because the factory stickers that gives the information on the tool was scratched almost completely off and he could read it. He never checked them out to see if they worked properly or anything and then to top it all off he had the audacity to say to me " What happened to their stickers buddy huh " when I explained to him that they where obviously used tools and clearly it was scratched all over because I worked with them on a regular basis . He told me he couldn't take them because of the state come by and caught him with them he would get in trouble. Clearly insinuating that I was a theif and completely embarrassing me in front of every one. All I can say is I hope he's got a good lawyer

Literally has no inventory.. went to go look at rings they said they had when I called… when I arrived literally not one for sale in the store. I highly recommend the pawn shop down the street as they had about 200 rings great prices and way more friendly than the people at this one that acted offended when I was asking why they had no rings?

What a terrible place avoid this with caution after them telling me they did not have room to store what I'm trying to pawn 60 seconds later the goober of mice and Men LOL get sent out there to tell us we need to go terrible place. 🖕I posted this around 3 months ago Today July 16 the I was trying to do something nice for my dad's birthday and I go back to this excuse of a pawn shop and poor sad little Delbert was butt hurt about my truthful review and told me that he refuses service to me over me posting EXACTLY what happened!!! DO NOT HAVE ANY TRANSACTIONS WITH THIS IDIOT!! SHOULD SUE HIS A..

These guys are much more pleasant than the witch's cauldron down the street that they have to compete with. Don't go there come here.

If I could give zero I would. Been doing business a long time. We had to pawn 3 shotguns and missed by one day and they claimed they had already sold them and no manager on duty. Went back the next day to discover they had the guns in the building AND the manager was on duty, but the punk at the counter flat out lied to our faces. Then they stole the guns and sold them thru waco location. Got 2 back and were holding them until the got the other one back for us. Needless to say this went on for a year and in the end they stole and resold the guns. The manager told me he could show me items all over the store that was held way over 10 days before being sold. I feel like they were determined from day 1 to keep the guns and sell them. They are theives as far as I am concerned. Will NEVER do business again. Over $1000 in guns stolen. One was a family hand down piece too

Has a gun sale sign for months outside been there 3 times and not 1 gun forsale!! Store has become really run down.

My family has done all our pawn business with Pawn Express for years, we love the staff and they always work with us really well. I plan to continue doing business with them for years to come.

They gave, yes gave my son an xbox game! My son got to talking soccer with them and before we left they gave him a game. All they give me down the road is a hard time..

Have been a customer for many years and I always have a good experience with them. Delbert and Lynn are always very friendly and helpful!!!