Patelco Credit Union Bovet Rd, San Mateo

I believe I owe Patelco this great rating.We went in today for an auto loan. We had easily made an appointment with Cindi, the branch manager. Cindi was very helpful, polite, professional and punctual. She kindly explained the process for us and walked us through the steps and got it done very well. It was a wonderful experience to do to business with Cindi, and San Mateo Patelco. 100% recommend the branch.

Patelco Credit Union is my first choice financial institution in San Mateo. The employees are professional, friendly, and very helpful. Branch location and hours are convenient and accessible. The online banking system and app make life so much easier. I recently applied and received a personal loan through Patelco. Cyndi Melo stayed late to insure the loan was processed in a timely fashion. The experience was so easy! Communication through the entire process was exceptional! I received the loan payout and it was deposited into my account within 24 hours! I highly recommend Patelco (San Mateo)! Thank you Cyndi

Love Mireya. Always helpful, bank smart, and one of the best faces of Patelco. She's an efficient problem solver. I send friends & folks to her at Patelco to save $$$ & switch from big banks to CU system.

Shelby was extremely helpful and professional. She was not my teller but she tried to resolve my issues which was significant and shows character. Patelco, you need to advance Shelby to management.

Open!!! Seemed like any other boring bank to me. ;-) Employees were fine and dandy to me. Hours: M-Th 10-6 Fri 9-6 Sat 10-2

Love Mireya, Always pleasant, very knowledgeable, and willing to go above and beyond. Have sent friends and family there because of her.

Member for 16 years. Great branch with helpful staff. Can be long wait at peak times such as lunchtime and saturdays.

Very friendly. I got a great auto loan rate with minimal hassle.

35 min on hold listening to all the wonderful services that you cant use cause NO ONE PICKS UP THE PHONE...... Going to drive the 30 miles and close this account. Far to angry to continue this review. July 2022 Again finding myself needing to call Patelco. Called 3 times while driving about 20 mineach time on hold NEVER were my calls picked up.

Very good treatment of all very hamables staff