Parkside Credit Union S Newburgh Rd, Westland

They were great at first I used them for loans. Throughout my 2-year period of making payments at least 4 times I went to make a payment and pull money out the ATM at their Bank and their ATMs are down and I went to make a payment today and they locked the doors five minutes early. So out of the 24 payments I needed to make 5 times I went up there and wasted time 30 minutes out of my way and then wasn't able to make a payment had to come back another day when the ATM was working or they didn't lock me out also have friends who use their banking and they say they freeze or post transactions 3 days late so you don't realize and they hit you with overdraft fees or late fees might be a small Credit Union but they act or treat you just like any other big bank

I deposited a money order here at the ATM and they put a 12 day hold on it, so I went into the branch attempting to get the money order back and they told me they couldn't give it to me and that I'd just have to wait for it to clear...super inconvenient when you're flat broke! Definitely wouldn't recommend. They didn't even try to help with my situation.

I have been a member for years. Today I had a wonderful experience with Nayely. She was very informative and helpful with questions about my account and benefits available to me. Thank you so much Nayely!

Melinda Dixon is the best , she always take care of my needs have been a member for over 15 years

Worst bank ever!!!! Every week there's something wrong. The bank is 15 years behind on technology. They have an app for to log in to keep track, but everytime time you sign in, it doesn't recognize it the password. So that leaves you going up there everytime to check your balance. Also forget about doing anything on friday, because if you swipe your card for anything they don't clear it until monday leaving you with overdraft fees. Also my husband got a credit card from them and you have to go up there to pay for it every time the bill is due cause they don't send it out. It's the same with our car loan! We let one of our major banks that we have had for 10 years that we have never had problems with to come here to parkside. Biggest wrong decision I've ever made with this bank. I will be closing all my accounts soon and they will give me every single penny that I own.

They say that first impressions are everything. I've been with them for less than two months and considering changing already. They'll try so hard for you to take out a loan through them and will make time to speak with you and make you feel comfortable because you've told them your entire life story and situation. The banker says something like, "I don't see any reason why you would be denied. You haven't had a single late payment in 18 months. We will call you tomorrow." Tomorrow arrives, you call them and they don't even give you the reason for the denial! Now when I set up my account I was told that I'll always be more than a credit score. So what the hell? I just wanted a $4,000 loan to consolidate my credit cards into a lower interest rate. That would boost my FICO to almost 700 then go through them for a home loan. No. Stinking. Way. Not now. I'll NEVER bother to take out a loan through them! They'll be lucky if I don't take my account to Zeal! So now I'll go through One Main and use my car as collateral if necessary... pay a 24% interest, get my score about 700 then request a loan through Quicken instead. Update: The VP of lending (Joy) tried contacting me and left a message. I e-mailed her back: "I work evenings and spent most of today with my mother at the hospital. Perhaps tell me what it is exactly what you'd like to discuss? Because I have little time or patience remaining for this credit union. Yes, I e-mailed a complaint due to my experience but my opinion cannot be swayed. (First impressions and all.) Unless you are reconsidering the approval of my loan then I'm afraid that I really don't have any motivation to have my rejection shoved in my face yet again. However, since I was only approved for a useless $500 then I am in serious doubt that is what you're wanting to discuss. But thanks for the follow up." Guess what? No response. So obviously she didn't want to talk to me about reconsidering my loan. Whatever. I'm done with this institution! Even though I increased my FICO score 57 points in 35 days I'm still not worthy. Obviously, I don't need their help just like they don't need my business. Update Still haven't received a letter explaining why I was denied but since then I raised my FICO to 647 and received my preapproval for 170,000 through a different lender. That's proof that this credit union is NOT interested in lending. At least not to me anyway.

Been a member for over 30 years and they take care of their members. Fast, easy and friendly service.

Cynthia was great, she took her time and was very thorough in the info she gave to me

Very special thanks to Mrs. M.Dixon. she was very helpful with my loan process, I'm very appreciative. Thanks again! Mrs. B Sanders.

What a Wonderful credit union. Staff is always friendly and helpful with any banking situation I may have. Also, I love the new building!