Palmetto Citizens Federal Credit Union Sunset Blvd, West Columbia
2120 Sunset Blvd, West Columbia, SC 29169, United States
https://www.palmettocitizens.org/
- SaturdayClosed
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–6PM

- All
- Loan Type
- Payday Loans
- Installment Loans
- Title Loans
- Personal Loans
- Brand
- Ace Cash Express
- Advance America
- Cash Store
- Check City
- Check Into Cash
- Mariner Finance
- Money Mart
- PAYOMATIC
- Red River Credit
- The Check Cashing Store
- TitleMax
Apply for Your Loan with in Minutes!
Bad Credit OK
Easy Requirements
Instant Funding
High Approval Rates
Bank-Level Security Encryption
Reputable Lender Network
Reviews
M
This review is not specifically for this location. I opened my first bank account here and the service is usually pretty great. My review is for the company as a whole. I'm giving them a three because the service in person is pretty good. However, I have had to major incidents in the last 6 months of something going wrong with my account. I have to say that it is really hard to get someone on the phone. Earlier today, I was on hold for over 15 minutes trying to speak with someone until I finally hung up to call back and leave my number. I am extremely frustrated and am giving thought to closing all of my accounts with them and moving to another bank. I. find it kind of ridiculous that someone can't answer the phone to answer a couple of questions regarding my account. I couldn't even get a someone on the phone to tell me my balance. I just ended up sending an email and I'll just go in person. It might take three days for someone to reply back over the internet. I'm very disappointed in this bank.
We deeply apologize for any issues you've had trying to reach us by phone and receiving answers to any questions you have regarding your account. Our goal is to always provide our members with friendly, quality service in a timely manner and apologize for not meeting those expectations for you. In addition to calling or visiting an office, you can also send us a message using the Help Desk in online/mobile banking to receive assistance with your account. We apologize again and have forwarded your comments to our management team to help in enhancing our service in the future to better serve all our members.
J
This used to be a great branch to do business with but it has gone way down hill. Poor staffing. Luckily I do not go in there much.
Thank you for taking the time to provide your feedback. Our goal is to always provide our members with friendly, quality service in a timely manner, and regret if we've not met those expectations for you during any visit to our West Columbia Office, or any of our offices. We will pass along your comments to the management team of this office to help provide better service to all members in the future. We apologize again, and if you have any additional feedback, or would like to have a representative contact you to discuss your concerns, please let us know by sending a message using the Help Desk in online/mobile banking, calling 803-732-5000 or visiting any of our offices. Thank you again for sharing your feedback and for being a Palmetto Citizens member.
R
My experience with PCFCU has been excellent. I have used several banks in the past but I think y'all are the friendliest & helpful that I've ever used. I really like that I can do almost all my banking online. I have several accounts & plan to continue using y'all for all my banking needs!! In this day when kindness & customer service is hard to find~~I have always experienced it here. Please continue the great job!!
Thank you for the kind words and taking the time to share your feedback. We are so happy to hear you've had such great experiences with us and hope you always will in the future. We know you have a lot of options for your financial service needs and are grateful you have trusted Palmetto Citizens. Thanks for being a member!
P
This branch is quick and easy to get in and out of. On busy traffic days the red light is extremely helpful! The tellers are very personable and friendly making my "stop" in the drive thru pleasant. They handle my transaction in a very quick and courteous way. I always am pleased with the service I get at Palmetto Citizens. Great bank!
Thank you for being a Palmetto Citizens member and taking the time to share your feedback. We are so happy to hear you've been pleased with the service from our West Columbia team. We know you have several options for your financial needs and are very grateful you have trusted Palmetto Citizens. Please do not hesitate to let us know if we can assist you with any other financial need or question in the future. Thanks again!
K
I've been a PCFCU members for almost 20 years and have never had a problem at any branch. I like this location because of the professionalism, patience & friendliness of the employees. They resolve any matters quickly and pleasantly. And I really appreciate that they remember their members. Even if it's been months if they've seen you.
Thank you for your long-term membership! We're so happy to hear the team at our West Columbia Office have been so helpful for you over the years. We look forward to many more years of assisting you and your financial needs. Thanks for sharing your feedback and for being a Palmetto Citizens member!
J
Need a mask to be able to use your own bank for walk in. No where else in west Columbia requires it. Good way to lose business yet again with this bank. Nothing but horrible service the last 6 months. Thinking about switching
We are following the ordinance passed by the West Columbia City Council on 9/8 requiring a mask inside commercial businesses such as ours. We apologize for any inconvenience this may cause you and appreciate your understanding. At this time, there are no mask ordinances in place in the locations of our Lexington, Red Bank or Camden offices if you prefer not to have to wear a face covering while inside our office. In addition, you can also use our drive-thru lanes, online/mobile banking, Call Center, telephone banking or ATM to complete most transactions or requests. We apologize if you feel you've had any unpleasant interactions with our staff while enforcing this ordinance or otherwise and will pass along your comments to address at this office and help ensure better service in the future. If you'd like to discuss this matter further, you can send us a message using the Help Desk in online/mobile banking or call 803-732-5000. We appreciate your membership with Palmetto Citizens and hope you will consider keeping your accounts with us. Thank you for providing your feedback and let us know if we can answer any questions or assist you with anything else.
C
I am very happy with the high level of personalized service I constantly receive at this credit union. I am happy with their loans, accounts, interactions, and especially how they go above and beyond what they are required to do. They are sincerely pleased when they can help you solve your problem or answer your needs. I use the word sincerely on purpose, because they are not faking it at this institution. They sincerely do care. They show it in their actions, not just paying lip-service to it. At age 56, I've had 10 other financial institutions across time. This one, Palmetto Citizens, is head-and-shoulders above the rest. These are true professionals that know what they are doing, sincerely care, and will bend over backwards to help you. I would give them 6 stars, but only 5 are available! Highly recommend them to anyone of any age or income level.
Thank you for the kind words! We are dedicated to providing this level of service to all our members and are so happy to hear you've been so pleased with your credit union. We are so happy you decided to join Palmetto Citizens and look forward to continuing to assist you and your financial needs for many years to come. Thank you for trusting us and for being a Palmetto Citizens member.
b
I have been a member of Palmetto Citizens Federal Credit Union for many years. In every respect, from checking, saving, business and personal loans, I have received the best of service. All the personnel are professional, friendly and very helpful. I will stay with this great organization!
Thank you for your long-term membership, Bruce! We truly appreciate you trusting us over the years with your financial service needs and look forward to working together for many years to come. Thanks for the rating and review.
N
I am very pleased with the West Columbia office. Each time I have be een there they have always met me with a smile and a greeting of how they may help me today. They make me feel like they care and you are not just a number.
Thank you for being a part of the Palmetto Citizens family! We appreciate you taking the time to share your feedback. We're so happy to hear you've been pleased with the service from our West Columbia Office team and hope you will always continue to be. Thanks again!
H
I have enjoyed the service I get from PCFCU. They are always willing to help you when you need it. I also appreciate the fact that they do not try to take every dime they can get from you by adding service fees to things that should be provided to you as a customer and account holder. Thanks Palmetto!
Thanks for reviewing our West Columbia office, Henry! We appreciate you taking the time to provide your feedback. Thank you for being a Palmetto Citizens member and allowing us to serve you and your financial service needs.
Personal loan Providers Nearby in West Columbia
- Personal Loans
- Payday Loans
- Title Loans
FAQs
1. How to Connect with Palmetto Citizens Federal Credit Union?
You can get in touch with them at +1 803-732-5000 or go to their website and submit the request form.3. How to Secure a Loan from Palmetto Citizens Federal Credit Union?
To apply for loans from Palmetto Citizens Federal Credit Union, you can submit the request form on their website or pay a visit to their office. You may be asked to drive there when getting auto title loans. Explore our site to obtain detailed information about online car title loans.5. What Will Happen If I Fail to Repay My Loan?
Missing payments on a loan can lead to lawsuits and damaged credit scores. Connect with your lender when you are likely to fall behind on the repayment.
2. What Is The Location of Palmetto Citizens Federal Credit Union?
Their store is located at 2120 Sunset Blvd, West Columbia, SC 29169, United States. View maps and get your direction to Palmetto Citizens Federal Credit Union.4. Is Palmetto Citizens Federal Credit Union an Agency or a Lender?
Palmetto Citizens Federal Credit Union is a Credit union offering you various types of loan options. Click on to get small personal loans for almost any purpose.6. Does Palmetto Citizens Federal Credit Union Offer Loans for People Who Have Bad Credit Ratings?
Yes. You still have chance to get loans with Palmetto Citizens Federal Credit Union even with bad credit. It is also available to get installment loans for bad credit with bad credit scores via our platform. You can also obtain more details about an installment loan through US Bad Credit Loans!