P1FCU Se Harvest Dr, Pullman

Other banks in the area have much better systems in place. While most of the staff have been wonderful to work with, the bank policies have made this process an absolute nightmare. With so many other options, I would think this credit union could step up and do much better.

I am not sure I would use P1FCU for a loan again. There is a serious lack of communication from them. I assumed that I had paid off my loan only to find that I still owed one penny, one penny. I would think that someone would be aware that I hadn't paid this one penny for several months and said something. There are other banks out there that can do way better.

They are the best credit union I've ever used. I left Wells Fargo and changed to P1FCU, and I'm glad I don't get slapped with ridiculous fees or have to "play games" just to bank with them. I've gotten two loans through them too and the process was smooth.

I've been a member for a while now and no matter what the issue, P1FCU always rises to the occasion to provide a siganture level of customer service incomparable to anyone else. It is greatly enjoyed and very much appreciated. We love P1FCU.

I don't mind them. They're a good credit union for simple things. However, they're online component is atrocious. I have tried multiple times to sign up for it, and it simply will not let me. There is no help page for after hours, so it is very frustrating to deal with.