OUR Credit Union Rochester Rd, Troy
6693 Rochester Rd, Troy, MI 48085, United States
https://ourcuonline.org/
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–6PM

- All
- Loan Type
- Payday Loans
- Installment Loans
- Title Loans
- Personal Loans
- Brand
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- Advance America
- Cash Store
- Check City
- Check Into Cash
- Mariner Finance
- Money Mart
- PAYOMATIC
- Red River Credit
- The Check Cashing Store
- TitleMax
Services
- Vehicle Loans
- Vehicle Financing
- Home Loans
- Personal Loans
- Student Loans
- Business Loans
- Savings Accounts
- Checking Accounts
- Money Market Accounts
- Wealth Management
- Retirement Planning
- Financial Planning
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Reviews
C
I'm a lending manager for a credit union outside Indianapolis- OUR just helped us take care of one of our members through the shared branching network after another credit union in the area turned her away for a cashier's check she was trying to obtain to buy a car. My LO and I stayed after hours trying to find a solution, someone who could help, and OUR stepped up and agreed to help her/us out- even though it meant it was slightly after closing hours. From us, and on behalf of our member in need, thank you. 💗
Christy, thanks for the kind words and we are happy we could help out your credit union and your member. We are big fans of the Shared Branching network and service it allows partner credit unions to provide for each other.
F
Terrible service. Slow, and unable to answer any questions. It somehow keeps getting worst like someone new took over and is just squeezing the business dry. Go to any other credit union because all benefits of a credit union are negated by their practices.
I am very sorry you have not received the exceptional service you expect and we strive to give. I would love to get you in touch with someone to discuss this further and make sure any questions are answered completely. You can email me directly to let me know the best time and number to have someone reach out. My email address is [email protected]. Jeff G.
m
Worst bank to work with in my life, we do mistakes and this one add to list of mistakes. Beware you will have very good feel when ur new customer. They don’t know how to handle and retain customers. Staff in Auto loan very rude and need best training available in country. People are supporting each other during pandemic but this bank believes in sucking hard earned money from their customer. I don’t have option of less than 1 Star so forced to give one. Be have safe and keep away from this bank.
H
ive had so many problems with them putting my debit card on hold. i dont even know why im even still at this bank to be honest. i saw a payment i did not recognize and i had them put my card on hold. then i found out what the problem was and i called back to have them take the hold off my card. the teller said “okay, i took the hold off your card” yet i still could my card 2 days later. now the bank is closed and i cant use my card and i need gas.
M
We Arrived on a Saturday at 1100am. I needed a document notarized, to open a new account, and my pops in law needed a autobilling issue escalated. We where in the Member Services office within minutes. No cost for the notary. My no fee checking and savings account was a simple and pleasurable process with no pushy sales pitches. The inquiry was handled professionally. Reasonable expectations regarding resolution were set. We walked out the door an hour after we arrived in just as good of a mood as we came in with. I totally recommend OUR Credit Union!
Thanks Mike!
A
Great location. Call ahead to understand limitations on services when you belong to another affiliated credit union.
Thank you for the kind words. We do all we can for our guests and do our best to treat them like a member of OUR Credit Union.
Z
12 Mile, they do not have any experience in dealing with customers, I intend to open an account business, but after watching their dealings not good I leave the bank and go to another bank
Zaid, sorry to hear you are not satisfied with our service. Please feel free to email me with your concerns as I would love the opportunity to look into them. I can be reached at [email protected]
L
The staff is always so helpful and happy to help with anything, especially Wendy. Thanks to all of the staff there.
Thanks for the kind words.
R
Terrible customer service. Impossible to work with. Go to any other credit Union.
a
I love coming here. The people are friendly and i never have a hard time whenever i visit!
Personal loan Providers Nearby in Troy
- Personal Loans
- Payday Loans
FAQs
1. How to Contact OUR Credit Union?
You can call them at +1 248-549-0096 or go to their homepage and fill out the request form.3. What Products Are Available at OUR Credit Union?
You may be able to get the following services from OUR Credit Union. '- Personal Loans
- Vehicle Loans
- Vehicle Financing
- Home Loans
- Student Loans
5. Is OUR Credit Union an Agency or a Lender?
OUR Credit Union is a Credit union helping you deal with money worries. You can also request small personal loans for unexpected expenses with our platform.
2. Where Is OUR Credit Union?
Their store is located at 6693 Rochester Rd, Troy, MI 48085, United States. Open a Maps app and get driving direction to OUR Credit Union.4. How to Request a Loan from OUR Credit Union?
To request loans from OUR Credit Union, you can fill out the request form on their website or head over to the store. You may be asked to drive your car there when getting title loans. Click here to obtain detailed information about auto title loans.6. What Can I Do When I Am Unable to Repay My Loan?
Defaulting on a loan can even lead to seizure of assets or wages. Contact your lender if you have difficulty repaying the loan.7. Does OUR Credit Union Offer Loans for People Who Have Poor Credit Score?
Yes. You can still get loans with OUR Credit Union even with poor credit. It is also available to get installment loans for bad credit irrespective of your credit scores with our platform.