Oteen Va Federal Credit Union Tunnel Rd, Asheville

Since 1936 we have provided excellent banking services for both employees of the VA as well as Veterans. We will continue striving to provide our members with outstanding service, and we regret if your experience didn't meet that standard. We have not been excluded from the far-reaching issue that the pandemic has brought. From chip shortages to mailing delays we have felt the effects and so too have our members. We have always tried to be honest with our members about these delays, again, we apologize if you were not made aware of the combination of delays.

Hi Kathleen! So sorry for such a late reply (we've been locked out since last year!) but I want to thank you for such a wonderful review. The credit union has been beyond blessed to have Shannon for the last 25 years...she is the "go-to" person for many long-time members! We have a superior team here now to aid in all your banking needs. Please come see us, we look forward to being everyone's "go-to" credit union.

Not only do we have very fee fees, but we also have exceptional rates on our loans, money market accounts, as well as CD/certificates.

Thank you, Todd! We really do care about all of our members financial well-being. It's wonderful to be a part of a community that looks out for each other. In these times of "everything now, fast, and on-line" it's something special to still have that small town feel amongst the hustle and bustle of the modern trappings.

What a true gift Shannon has been for all of us! It speaks volumes of a business that can keep employees for a quarter of a decade. I cannot stress enough how grateful I am to now be a part of such a caring and compassionate company.