Oregonians Credit Union Ne 20th Ave, Portland

I called to get problems resolved with my credit card, my access to online banking and my access to tele banking. Chelsea was able to help me with all 3, and so what I was afraid would be a long, frustrating experience was all resolved in less than 15 minutes. This type of customer service is why credit unions like OR-CU are growing and people are divesting from Big Banking, which doesn't want individuals as customers anyway.

My Wife and I were re-financing our mortgage with OCU and they do a great job getting everything done and are very timely. April and Robin help go through the process at the speed that fits best for each person and work with what ever knowledge you have when it comes to mortgages. The closing costs can be a little higher than average, but they do not try to trick anyone with hidden fees or inflated interest rates. Would re-fi here again if I ever need to.

I am 60 years old, and I've been an OCU client for half of my life. I just want to be very clear: This is absolutely the best banking institution which i have ever dealt with, and one of the finest businesses overall. The website is first rate, the services are superb, and the customer service is exceptional (in an age where good customer service seems to be a bit of a dinosaur). You simply cannot go wrong with Oregonian's Credit Union!

I had diffculty signing on the OCU website in order to confirm checking account and savings account balances.Thanks to a very calm and patient Miranda, a difficult process was made simple and easy to perform. Miranda's professional manner, and sense of humor was appreciated.

I was very impressed with Maria and Brandon at the branch on NE 20th Avenue. They were ready right away with smiles to help, went out of their way to provide me with a report I requested, and were happy to answer my four or five questions. They even offered more information than I requested.

April was very helpful. She guided us threw the process from beginning to end. She answered all of our question and if she didn't know, she found ou . They were all very nice and worked very hard to make it a comfortable process. We appreciate everyone help and the work they did.

I paid off my loan, only to find 2 more cycles of payments were taken out. When I called to inquire they said someone forgot to close the account. When I asked where my $$ was going they said, "Oh, we're depositing it in your savings account. WHAT!? no calls, no follow up to check w/ me. Now I'm waiting on a refund check they said was sent 2 days ago... really?

The NE 20th branch employs a great crew who get $#!+ done. My banking needs are very basic and infrequent, yet I find satisfaction every time. That is a first in my personal banking history. Thank you, OFCU folks!

I called for help with my password and I was helped by the best person on the phone she helped me step by step through a rough experience for me but a breeze for her. My computer is up and running with the help of an angel

My wife and I have been members here for many years and love the personal service they have provided us and the many financial services they offer. We highly recommend Oregonians Credit Union .