Opportunities Credit Union Winooski Falls Way, Winooski

I have been working with the folks at OCU for about three years and have been continually impressed by their operation and commitment to their customers. Also have referred folks to their Money Sense program several times and have received very positive feedback from those I have referred. The opportunity for individuals to receive one on one financial counseling free of charge by qualified individuals is tremendous especially these days when managing personal finances is more complicated than ever. THANK YOU OCU and staff for serving our community!!

I hate online banking with Opportunity credit union. Their mobile app is extremely slow, and full of bugs. Remote deposit takes at least 4-5 tries before it's successful. And most times, you can't view an image of your deposit (It says image not available). There are so many things that drives a user crazy with their app. I want my online banking experience to be secure but also intuitive. OCU app is anything but intuitive. Beside their online app, their hours are limited, requires longer wait, and phone support is limited. Not sure why my wife chose this bank but I urge everyone to avoid this bank as much as possible. Stay away!! Go to TD bank instead.

Took out an auto loan, they made it simple and quick. I like the mission of providing financial services to vulnerable communities and I'm happy to support that.

Excellent local credit union doing life-changing work in the community!

I’ve been working with Opportunities Credit Union for the past few years and have always had a great experience! The financial educator, Jon taught me many valuable lessons about getting my credit on track and vastly reducing my debt. I highly recommend banking with OCU! They were there when I needed help and have been working with me every step of the way.

Such wonderful people - most definitely recommend starting your financial journey here!

Jon has been beyond amazing with repairing my credit. I went from being completely hopeless to better than ever. I had some very worrisome problems with my credit that I did not think could be fixed, and John worked his magic! I am so excited to buy my first home! If you have any problems with your credit, Jon is the guy to see. He can help you get on the right path and set you up for success.

These wonderful people saved us!! We were buried in debt and I swear these guys work miracles! Jon Goffe does AMAZING work, left me feeling on top of the world after tackling our mound of debt! Also have to give a shout out to Mr. Jonathan Brooks for helping out BIG TIME in the process! Feels good to be able to pay things off on my credit report to only put my family in a better financial situation to buy our first home!!! If you are looking for one on one personal banking then this is the EXACT place you want to be, you won’t regret it! Can’t say enough good things about this place :)

I have had an account with this bank for over a year. I switched my account from another bank to them, because I am in a wheelchair, and the bank is right across the driveway from me. Thought it would be safer than trying to cross East Allen street to get to TD Bank. I recently had to report my debit card as lost/stolen. I went to get a new card, and they want $20 + to replace it! Very expensive bank to use. I can understand charging for a new card if someone was a frequent flyer at losing their card, but if it has been lost or stolen, you already feel awful, and having to spend that kind of money for a new one, is ridiculous. I have been with several banks over the past 45 years, and have never had to pay for a replacement debit card. What makes it even more inconvenient, is as it nears the end of the month, there is limited money in my account, so I now need to wait until the 3rd of a month to order the new card, which then takes minimum of 10 days to get to me (The bank is right across the driveway from me). So, a month without a debit card, I now have to go in and change all my payments for rent etc. to my checking account. Once I get the card, I then have to go back and change all my payments to be used by the debit card. This bank advertises itself as a "for the people" kind of bank. "shaking my head", I say NOT! Needless to say, this is not a convenient bank, nor do I consider it to be a "for the people" kind of bank. Very disappointed and disenchanted with this bank.

Too new. Too inexperienced. Not sure whether it is growing pains or the people they hire are not trained well, but every time a relatively simple question is asked, their “Tellers” cannot seem to give a straight answer, as a first response. They always have to double check and it takes forever - like forever. Then the answer is so convoluted, asking for clarification is more of a time sink! It’s frustrating. I tried my best to give them my business, but their business is supposed to be banking, and they are ill prepared to do so in a quick, efficient, and correct manner. Their WOW checking product is so elaborate (probably purchased by a vender, as opposed to being developed in-house), their customer service teller cannot answer intricate questions nor explain it clearly. If you are doing more than simple cash transactions and savings, You might want to review other nearby Credit Unions.