Ontario Montclair School Employees Federal Credit Union N Palmetto Ave, Ontario

Most staff are friendly, except for, Georgina. She needs to work on her customer service skills. Too bad she is the Manager. On another note, the banking app is a little frustrating. It takes several days for certain transactions to appear. This can make it hard to tell what transactions are pending.

This credit union reminds us of what customer service should be. We've been customers since January/February 2016 and have not been let down. This small institution treats it's customers like people and not like someone else in line like big institutions. So far we've been greeted with sincere smiles from new accounts, tellers and the loan department. Hopefully you will not be disappointed here. We plan on being lifelong members.

Don't be fooled by the other reviews on here! Ontario Montclair Federal Credit Union is PRIMATIVE compared to more established credit unions. This bank is always full of little surprises. Tried to refinance my car loan to save money, and they tell me per their policy new loans must add $4000 extra to the loan for application! Someone tell me how that makes any sense for me to lower my monthly payment?! Sounds like something you hear from a ONE BRANCH Bank. They spend plenty of money renovating the office interior but FAIL to provide their CUSTOMERS with additional ATMs on site. Especially when the only one they have available is BROKEN like today! Their JOB is to take in money and distribute money accordinglingy, and can't seem to be proficient in it! You are better off going to a more established credit union that has multiple branches and plenty of ATMs on site. You'll also get better loan approvals without stupid contingencies like OMFCU. NO EXCUSES for a place that SWIMS in MONEY!!! GET A CLUE OMFCU and try to keep up with the REAL banks of the World. I work in financial law and know what I'm talking about. I've also never left a review for anything before, but best believe I left one for this mediocre place. SAVE YOURSELF THE TROUBLE. They will always smile at your face, it's the least they can do.

They charge an abusive 2% fee to cash a check if you don't have an account with them. They say it's a policy, well all they are doing is driving people away from here by doing that. They should really think about changing this abusive policy.

Horrible customer services worst bank I open account on June 26 2019 never received my debit card if I was u think twice to open account with them their service is bad they lie to much to people. They don't deserve a star they don't help the customer right. I'm surprise they still in business. With the bad service they give to peole.

Always been a Great Solid place. Long time member and have Zero Negative thoughts about OMSEFCU.

I have been with this CU for 8 yrs. Great, friendly service, would recommend to anyone.

Love this credit union. The people are so pleasant.

Hard to find web to log in. If it's not broken why change it

The customer service line is always so busy.