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OnPoint Community Credit Union Se Sunnyside Rd, Happy Valley

4.1
(10)Loan Agency
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17055 SE Sunnyside Rd Suite 126, Happy Valley, OR 97015, United States

+1 503-228-7077

https://www.onpointcu.com/happy-valley-branch/

  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–5:30PM
  • Tuesday9AM–5:30PM
  • Wednesday9AM–5:30PM
  • Thursday9AM–5:30PM
  • Friday9AM–6PM
CLOSED
    OnPoint Community Credit Union 01
    OnPoint Community Credit Union 01
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    Reviews

    4.1/5.010 Reviews

    j

    justin pauls
    5

    Had a really great first experience with Sok at this location. Extremely efficient and was able to complete several tasks I brought in very concisely. OnPoint is very clear about their fee schedules and seem to be really customer focused. I can see why they are so recommended.

    Response from the owner

    Justin, Thanks for sharing! Sok is excellent. Please let us know if we can help you with anything else. Best, -OnPoint

    G

    Gabriela Gabriela
    1

    There is a blonde teller working here. I didn't get her name but she was very rude and nasty to us. We were in June 24th. Drop your attitude lady!

    m

    madison taussig
    1

    Whoever Kristine is with online banking support needs to be fired I gave her all my information and she said it is wrong

    Response from the owner

    Thanks for sharing your feedback. Please consider stopping by our branch and sharing additional details about your situation, then we can review your account and verify your info. Please let us know if we can help you with anything else. Sincerely, -OnPoint

    D

    Doug Miles
    5

    Today, we went into this branch with a tricky issue regarding a car title and loan. Brandon Woods, a Member Service Representative, was amazing. He was patient, thorough, professional, and helped solve our issue on the spot. He is a definite asset to OnPoint CU. Thanks!

    Response from the owner

    Doug, Thanks for sharing your experience with Brandon. We're happy to hear that you were able to get everything straightened out. Please let us know if we can help you with anything else. Best, -OnPoint

    B

    Bruce Douglas
    5

    Love OnPoint in Happy Valley. They are super friendly, knowledgeable and helpful every time I go in. I have never had to wait long at the drive through. This branch really has a neighborhood feeling!

    Response from the owner

    Bruce, Thank you for your membership. We look forward to seeing you again soon! Best, -OnPoint

    T

    Thomas Carter
    1

    I wanted to find out about making an appointment at my local branch to take out RMD's from my IRA but there is no local number listed. Instead I got stuck in this automated call waiting line. It would have been easier and faster to just drive down and ask.

    Response from the owner

    Thomas, Thanks for your feedback, we apologize for the extended wait time during your call. It's true that we do not have a direct line to any of our branches. This helps keep our branch teams focused on helping members visiting our branches - we apologize for the inconvenience. Typically our Member Services team is best equipped to efficiently help members over the phone, however, if you ever need to get a hold of the branch directly, you can send us a direct message on Google, or any of our social media sites and we can get you in touch with the right person at the branch. Please let us know if you have any additional questions. Sincerely, -OnPoint

    L

    Lily Sudarma
    5

    Scott Raybourn is very knowledgeable, fast and efficient. I would give more starts if I could.

    Response from the owner

    Thanks for the excellent review! Best, -OnPoint

    T

    Tuang Thang
    3

    On their website they have an incorrect information; had to waste time visiting a branch only to be given a piece of paper with numbers to call.

    Response from the owner

    Tuang, Thanks for sharing your feedback. If possible, could you provide your detailed feedback to our web team here: https://www.onpointcu.com/new-website/ Our goal is always to provide excellent member experiences and we hope to hear from you soon. Best, -OnPoint

    K

    K Ech
    1

    Worse experience ever. Never has a branch bank been so rude. The teller customer service was non existent. I get better customer service at McDonald's......

    Response from the owner

    Kor E., We would appreciate an opportunity to follow up about your experience. Please reach out to our Member Services team at 503.228.7077 or 800.527.3932 M-F from 7am-7pm and on Saturday from 9am-1pm. Thank you. -OnPoint

    l

    lyubov marchuk
    1

    Waiting in line drive through line 30 min. So disappointed. Why on point branches not open? Others banks no waiting because branches open.

    Response from the owner

    Lyobov, Thanks for sharing your concern. Due to statewide social distancing measures we are currently operating with reduced staff including some lobby closures to help limit unnecessary exposure to our employees and members. We will continue to evaluate the situation as it evolves. We apologize for the inconvenience and appreciate your patience as we work through this difficult time. For more details on how we're currently handling the health crisis, please visit: https://www.onpointcu.com/covid-19/ Sincerely, -OnPoint

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    FAQs

    • 1. How to Get Hold of OnPoint Community Credit Union?

      You can call them at +1 503-228-7077 or enter their official site and submit the request form.
    • 3. How to Get a Loan from OnPoint Community Credit Union?

      To secure loans from OnPoint Community Credit Union, you can submit the request form on their website or visit their physical store. You may need to drive your car there when getting title loans. Visit our website to get some important information about auto title loans.
    • 5. How Should I Do If I Fail to Repay My Loan?

      Failing to repay a loan can even lead to seizure of assets or wages. Get Hold of your lender if you have difficulty repaying the loan.
    • 2. How Do I Get to OnPoint Community Credit Union?

      It is located at 17055 SE Sunnyside Rd Suite 126, Happy Valley, OR 97015, United States. Try out Maps apps to get directions to OnPoint Community Credit Union.
    • 4. Is OnPoint Community Credit Union an Agency or a Lender?

      OnPoint Community Credit Union is a Credit union helping you solve your financial problems. Enter our website to get personal installment loans for financial emergency.
    • 6. Does OnPoint Community Credit Union Offer Bad Credit Loans?

      Yes. You can still get loans with OnPoint Community Credit Union even if you do not have good credit scores. It is also available to get installment loans regardless of your credit scores through our platform. You can also learn more about a personal installment loan through us!