OneMain Financial Elmhurst Rd, Des Plaines

All customer service personnel are professional, courteous, knowledgeable and helpful. Recommend them to all my friends when they need the help.

Even with my limited experience with this company, I can already tell that they go above and beyond. I applied for a personal loan with OneMain Financial, and in the end, they weren't able to offer me loan terms that were what I was looking for, which is okay, but during the application process, a hard inquiry was performed on my my credit report, which ended up interfering with my approval for a loan with a different lender that ended up being a better match for me. This competing lender was asking for documentation proving that I did not end up taking a loan with OneMain Financial (apparently, they were worried I was trying to take out multiple loans at once). Ofir, the branch manager at this Des Plaines location, went out of his way to ensure that I receive the documentation I needed so that I could get the loan that was the best fit for me. Since we weren't able to do business together, he had no obligation to help me in this way, especially considering my decision to go with a competing lender! These are clearly honest people who care about helping people meet their financial goals, even if it doesn't necessarily end up benefiting them directly.

Great customer service, friendly and honest. Very responsive and Alex explained all of my options in detail. Highly recommend.

They are very nice, helpful understanding and a compassionate team. I always feel good about working this office.

People are Extremely Nice very informative and keep on top of things. Really enjoy my business with them.

Ofir is the best he's a pleasure to do business with, very professional and knowledgeable .

Great service, all of the people here are very nice and helpful

Very fast and friendly. Explained everything thoroughly.

The sent me a lot of flyers to refinance my loan but they necer refinance