OneMain Financial Evans St, Greenville

Shakila was absolutely amazing! She called me over the phone and told me my options and told me what I would need before I came in for my appointment. Apon my arrival I got seated immediately! she went over every aspect of loan options with and made sure that I understood everything! She also helped me with calling my auto loan place to see what would need to be done prior to coming in! I have Never had such wonderful customer service before until I came into OneMain financial! Thank you Shakila for all your help! You were truly amazing!!

I worked with Jacob at the Evans St. location in Greenville NC and within 24 hours, the whole process was complete and I had money in my account within an hour of closing my loan. He was very prompt, friendly and accommodating.

very pleasant and prompt service. had all the info ready and clear to understand

Kim was extremely helpful and nice. If I ever decided to try Onemain again, I would go through her. With that being said, my experience was less than stellar. After running my credit and telling me I was approved for a loan at a certain amount, I spent a few hours gathering the needed documents needed to process the app. Right before signing the paperwork, I was told there was a computer error and that I needed to sit tight for a few minutes. After 30 minutes or so, I was told that the loan approval amount would have to be cut almost in half due to a computer glitch and that they could not do the loan that we had already agreed upon. I do think it was an honest mistake, but it was still disappointing.

The staff is extremely professional, friendly and helpful. All I had to do was make a phone call, provide the necessary info and within the day I had an answer. We took care of everything via email and my next available day off I walked in completed my loan in a few minutes. I walked out a very satisfied customer. Thanks so much for your attention to details and a seamless experience.