OneMain Financial Hillcrest Shopping Ctr, Lower Burrell

Kierra was amazing! She was extremely knowledgeable, helped my loan be approved all in one day. Kierra is very professional, and has a wonderful friendly personality. She certainly is a people person, you did well when you hired her.

I've been using them for years when emergency money has been needed fast. The staff for the most part has always been courteous, barring 1 "mis-communication" that happened years ago. When you get a loan, it's not the greatest rate, but approval process was fast and easy, so works out great in a pinch. Now, I'm financially fine, but I would definitely consider One Main in the future if I needed money in an emergency.

I got a loan from them and they were really nice at first. *****Warning, don't try and pay it off early!!!***** I refinanced my house and wanted to pay off my loan. They sent me a letter and gave me a pay off amount. I forwarded that amount to my lender and they took the correct steps to pay it off...as per One main's instructions....we called it a day. Because one main had us send it to a lock box, the Lower Burrell Branch did not get the payment till 4 days after the pay off date. The check however was dated for the date that was quoted to me. The letter stated there would be a $3.63 charge if the payment was late. I had no idea I was late neither did my lender. NOW fast forward 2 months. They now want $290.00 in interest on the $3.63 or they will not release my title. The manager was horrible to me and hung up on me. My lender sent a letter that said if you do not accept payoff to contact the lender. One main's response to this was..."We get a lot of letters". Did I mention they marked my credit report PAID IN FULL? All over $3.63 and a bill that was in fact Paid in full. I was never, EVER so disrespected by a gentleman in all of my life. Perfect as long as you are paying them. The moment they don't have your money anymore. you're garbage. Buyer beware!!!

In the Lower Burrell office, Ashley and Kim are always wonderful to work with....kind, friendly, professional and extremely knowledgeable! I have been going there for years to consolidate and help rebuild my credit...5+ stars!!!

One of the best experiences I have ever had! Adam was amazing, and so beyond helpful!

Getting a loan was easy. I walked into the office answered a few questions and that was it!

You guys are awsome very nice people and will go out of there way for you.thank you