ONEIL Team - Mortgage and Realty Professionals Ibis St, San Diego

Could not have had a better experience working with Craig on my recent refinance. He answered all my questions in a timely, thorough manner, and got through the entire refinance process in record time. The fact that so little of my own time was needed is a testament to how hard he was working behind the scenes. Highly recommended.

It was a pleasure to work with Craig with refinancing my home. He is very detailed oriented, knowledgeable and answer all of our questions promptly making the process easier. I highly recommend Craig for all mortgage needs!

Craig helped me on getting my first mortgage and with 2 refinances. He is very responsive, knowledgeable about the market and very clear with instructions/ explanations. On top of that, the rates he quoted were some of the best in the market. One of my friend also worked with him for his refinance, and my friends experience as he put it was top notch. I highly recommend Craig to anyone looking to get a mortgage/ refinance.

I went through Craig as a first time homebuyer. He was friendly and appeared knowledgeable. However when it came time to close escrow, he called me three days before closing to say that he was unable to get my loan approved. Not only was this very surprising and unexpected (I have an excellent credit score and did everything by the books), but it was devastating to hear literally three days before closing - when plans were already set in place to move out of my current apartment, everything was packed up in boxes, and there was a very large earnest money deposit which I was at risk of losing. Craig seemed to give up once he told me that the bank was not approving the loan based on how he packaged it, and as the broker / middle man in this situation, he did not remedy the situation as was his job. In fact, I did end up switching brokers to someone else entirely, and they were able to remedy the situation very quickly for me. Again, as much as I'd love to say that Craig gave a very positive first impression, unfortunately when issues arose, he was unable to fix them and led to some of the most stressful days that I can remember.

Without Craig’s knowledge of real estate transactions, and more importantly, the lending business, our purchase would have not have been possible. He educated us along the way, he advocated for us, he worked hard for us. I feel like he took care of our loan as if it was his. He was efficient, we closed in 21 days. He was an effective communicator, and usually the one informing us before the realtor or escrow agents at those various communication points of the process. He made it super simple to provide him all the necessary documents, and when we messed up, he was quick to politely ask us for a correction and explain why it was important. Not to mention he got us a great rate!

I recently purchased a home and my realtor highly recommended Craig ONeil for my loan. I was a first time home buyer and he took great care of me. Craig made me feel comfortable and we were able to close early at a low rate. I highly recommend Craig and will work with him again on all future loans

Craig is the real deal. My wife and I did a refi a year ago and it took another bank who will remain nameless 4 entire months to get the process done. CRAIG on the other hand, got everything done in less than two weeks. He is super organized, responsive, knows what he’s doing and can get the job done very impressed!

Craig. Is. Awesome! I recommend with the highest of confidence! He’s proactive when it comes to communication and has impeccable attention to detail, making a what would normally be a complicated process easy for his clients. VERY happy with my decision to go with him. Thank you Craig!

Craig is knowledge and helpful, starting from the Pre-approval process, to submitting the loan application, to communicating with insurance and Escrow, and finally to the close of the loan. He gives you as much and as detail of information as you are curious abput the mortgage process. Rates are competitive, and closing costs disclosed are what you can expect.

It was truly a pleasure to work with Craig. He was very responsive even after work hours, weekends and a through a holiday weekend. We closed escrow in 21 days with Labor day weekend in between. His work ethic is second to none. Very very happy with how the process went. Thank you Craig!