OneAZ Credit Union N Oracle Rd, Oro Valley

Aubree did a awesome job getting me a new debt card

I recently moved here from California And I was so lost and didn’t really know where to go or what to do I was directed here by a neighbor and when I came in I was so embarrassed to not be knowledgeable about the things that at my age I should be knowledgeable about Aubrey was so helpful she pretty much taught me my ABC’s from the beginning to the end again she made me feel not so embarrassed and I was comfortable with the questions that I needed to ask. I’m getting back on track and I’m looking up again excited to step forward and make changes I’m so excited I definitely recommend 01AZ credit union if you don’t know they’ll help you know

Great customer service at this branch, especially thanks to Sharon who is professional and always available to help members.

Not a good experience at all. Completed application on line including all of the required items (SSN, DL, and a credit card). I’m a proud veteran and citizen of this country. New to AZ and under contract on a new house. I’m a current member of a credit union in another State and have been for many years. Once we arrived at OneAZ they kept asking for more and more documentation which being new in AZ we do not yet have so they used that as an excuse to deny us membership. After we left there we went to another bank and within minutes opened the accounts we need. I wonder what their real reason for denying us membership really was.

I worked with Aubree. She helped me from start to finish. True professional

Aubrey was sweet and fast with my transaction.

Great financial institution. I have a personal and business account here. Top notch customer service. The branch manager, Cindy Hansen, is very attentive and helpful. I highly recommend this credit union.

Tried to take money out of the ATM here and the machine literally shut down without dispensing our cash. Our bank statement showed the money had been withdrawn even though it had not. Went into the branch and although there were hoops to jump through the branch manager was really helpful and patient in contacting our bank and filling out forms.

Changed all accounts to One AZ. The personal attention that you receive reminds me of banks of decades ago. Big shout out to Tanya Case, who continues to help us out! If I could I would give her 10 stars!

Veena at this branch is the reason I continue to bank at this location. She is very helpful and is very professional. She deserves a raise. Sincerely Happy customer since 1987