One Community Federal Credit Union Fifth St, Parkersburg

I had a 17000.00 loan on a 80000.00 truck that I paid off early. I did not receive my title. Three weeks later I receive a form letter telling me I need to go pick up a title at the DMV for 16.00! I live in Belpre so I need to go to Marrieta Oh. They put the lein on the truck for small debt and now I have to pay. I called and left a message and no one returns my call. This has come to be there normal practice. I see there loans going up and up and our savings not doing any thing. No freindly customer service and taking everything they can! Why does everyone stay here its time for people to quit accepting this treatment and leave them! Come on folks.

Since my first dealings with Parkersburg's (W. Va.) One Community FCU I have ben treated most kindly and with respect but of the condescending kind. As with all other financial institutions, the offices are clean, the Tellers, Loan Officers and other Staff are most kind, gracious, and efficient. It's a most pleasant atmosphere. One important thing concerns those in the Loans Department. When no one else would touch me with regards to a vehicle loan, One Community did, and at a terrific rate! Another time, when I spoke with a loan specialist, they took the time to look over things and said, "This is a good time. The interest rate has dropped." I wonder if another financial institution would bother to be so helpful on the wallet. They are exceptionally friendly, honest, encouraging, and certainly most helpful and I would recommend them to anyone. By the way, they are involved in a food drive with the purpose of collecting food for Veterans and their families. The food is donated to the pantry at Disabled American Veterans Wood County Chapter#32 in Murphytown, WV. And the institution is serious about Cancer and the Walk for Life program of which they actively participate and thus collect donations for that cause. This does prove that while others may talk about how much they care, One Community puts their money where it works the best. Thanks so much, guys!

I just love my credit union. They’ve always been there when I needed them with a smile and advice.

Friendly and competent staff of seasoned employees that I trust with the confintiality of my financial status.

I receive a check from my deceased husband’s oil field and have the appropriate paperwork from the city that states I have the right to cash it, the woman at the window said she couldn’t do it even though I’ve been doing it for eleven years and then asked who my husband was and I informed her he was dead she laughed at me.

I have been with this credit union for a very longtime now, and I can honestly say that I have ALWAYS HAD THE BEST EXPERIENCE EVER!

Have been amember for several years has been a problem free experience