On The Grid Financial Peachtree Dunwoody Rd, Atlanta

I went to the credit union office and was asked why did I come in (That they are virtual now). Very less than personal experience as a 25 year credit union member of On The Grid Financial. I spoke to a loan officer which advised that I had to leave and call on the phone so she could take my request. The loan officer advised that she would call or email me back in 2/3 hours but I had to call back the next afternoon to get an update. When a car dealer or bank treats you more like a member owner that is a problem. They are just no longer by members for members and have removed the people helping people Motto. Very sad, I hope this post gets you better personal service.

We have been with On The Grid Financial previously Georgia Power CU since 1998. We've enjoyed a wonderful relationship with them. I purchased my first car with then Georgia Power CU and our family has never regretted leaving the "big banks" for a smaller one.

They are always extremely helpful and very timely with any request. Their rates have always beat any other quotes I've gotten. I recommend them to all my co workers.

Their hours of operation are seriously lacking even for a financial institution! There’s absolutely No customer service assistance after Automated Included “Not Even for Debit or Credit Card Activity”!!!!!!!!!!!!!

Seamless service and quality. Very pleased.