Old Point National Bank E Queen St, Hampton

Old Point as a whole is a very disappointing organization. I am an online banker... but the system is always down. Your chargers don’t show up or post to your account for weeks. It’s impossible to get real answers to questions... I call and then I’m just passed from one person to the next. I was out of town... I used my card in my hometown in NC. This is somewhere I’m at a lot. But, this time while there for Thanksgiving they froze my card and it took forever trying to get someone. I just wish things were a little more up to date. I choose this bank when I moved to VA because the company I work for banks with Old Point...but it hasn’t impressed me.

Lack of customer skills. I was there for an interview. First, they run your credit, and one of the interviewers pissed me off. Overall, it was a crappy interview.The keywords she kept saying was "next time". Those are "we not hiring you" words. Waste of time and gas.

Went there earlier this morning ,very disappointed at their service and attitude,the employee working there acted like they are so high up there,and you are just a piece of XXXX,the way they talk to you is like they couldn't wait to get rid of you .Lol,why on the earth I will choose this bank ,simply no way.P.S. How surprise it is, for a big bank like that,treat their potential customer like that.