Old Hickory Credit Union - Lebanon Branch W Main St, Lebanon
1401 W Main St, Lebanon, TN 37087, United States
https://www.ohcu.org/Contact/Locations-Hours/Lebanon-Branch
- SaturdayClosed
- SundayClosed
- Monday8AM–4PM
- Tuesday8AM–4PM
- Wednesday8AM–4PM
- Thursday8AM–4PM
- Friday8AM–6PM

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- Payday Loans
- Installment Loans
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- PAYOMATIC
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- The Check Cashing Store
- TitleMax
Services
- ATM Debit Cards
- Mobile Banking Apps
- Apple Pay Google Pay
- Online Banking
- Remote Deposit Anywhere
- Investments
- Insurance
- Visa Prepaid Cards
- OHCU Preferred Auto Partners
- CONNECT Teller
- Fraud Prevention Service
- Member Education
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Reviews
J
We went through Old Hickory when we got our new vehicle financed due to trying to build up our credit. We have been with them a year and have paid the loan payments early and on time. Even got a holiday loan with them and have paid it early and on time and have it down to almost $300 from $1k. My husband called last week about doing a signature loan for some debt consolidation (a small loan that we could pay the small holiday loan off with and some other bills), only to be turned down however, it took the gentlemen a week to even get back to my husband to even let him know he wasn’t even going to approve the loan. We have never, NEVER, been turned down with this EXACT same process through our own credit Union, Heritage South, whom we have been with for over 10 years. The issue is not so much being turned down, but the time it took getting back to us altogether. Needless to say, lesson learned.
Hi Judy, we're sorry to hear you had a tedious experience with us. We pride ourselves on timely service, and we hate dropping the ball. We'd love a chance to make things right - give us a call any time at (615) 847-4043.
K
Absolutely wonderful to work with! Called in a few minutes before closing, not planned- that’s just how timing fell, and Jammie is who I talked with, told her what we needed done, she stayed over and took care of us! Never once was ugly or hateful for having to stay over to get us taken care of. We are very happy with our experience and will continue business with them in the future! We prefer a more “hometown” bank feel vs the commercial big bank feel from many others, my husband prefers to walk in or drive up to a bank and they know who he is vs someone different everytime you’re there and they don’t have any idea who you are except what they see in a computer screen!
Thank you for kind words and your business Kayla!
K
Great bank, great staff! Have been banking with OHCU for years and never had an issue. I love the small town bank feel. I know the employees names and they know mine. When my wallet was stolen they were quick to assist getting me through the process of changing things to prevent fraud. From new account numbers to new check books!
Hello Kimberly, thank you for that detailed and positive review! We love getting feedback from our customers, and we look forward to serving you again soon.
D
Absolutely the worst experience I have ever had at any financial institution anywhere. Went in for small loan with debt consolidation in mind and since I had just moved to Tennessee and looking for a place to live. Went through entire application process and told we should be good to go and then told branch manager refused application. My credit was excellent. I was told they would make it work for me and I would receive a call next morning. No one called me back. I called to speak with supervisor next day and left phone message and no one would call me back. These people are not whom I would want handling any of my affairs and I would steer as far away from old hickory credit union as possible. Pathetic service
Dan, We are sorry to hear that you had a bad experience. We have forwarded this review to the appropriate department head to research and validate your comments.
W
Great staff that have worked here for many years!!
Thank you so much for your kind response! We appreciate you!
A
The worst. Started a car loan here twice, same woman who started it was out of the office the day of signing. The woman in the drive thru window is not nice at all. Arrived in the drive thru and she literally closed the shades as the front of my car was pulling in. I do not think I have ever been so frustrated with a bank!
M
I applied for a Camper on tuesday with a hefty down payment. I was APPROVED shortly after submitting my loan. On Wednesday I was told I was denied after I had already been approved!! And told to come down and sign papers after sitting there for forty-five minutes was told no
MTR&R, At this time we are not aware of the full details of your situation but we are forwarding your comment to the appropriate department head to review. Thank you for bringing this to our attention.
A
Called in advance and they said they could help me with my I-9. Got there and they refused to help. Found another notary somewhere else that knew what they were doing. I don't blame them for not doing something they weren't comfortable with but it is a bit annoying to be told one thing and have wasted time because of it.
Hi Ariana, we're sorry to hear you had an inconvenient experience with us. Feel free to reach out with any additional details at (615) 847-4043.
k
They have been good to keep everytime I have needed some they have been there to help me and i my family have accounts there and they've been helpful and great group of women that work there as well
Kim, Thank you for your kind words and your business!
A
Just super nice" getting us the best rates on Auto and or other Needs.
Thanks for the opportunity to serve you!
Personal loan Providers Nearby in Lebanon
FAQs
1. How to Get Hold of Old Hickory Credit Union - Lebanon Branch?
You can get in touch with them at +1 615-847-4043 or go to their homepage and fill out the online form.3. What Kind of Services Can I Get from Old Hickory Credit Union - Lebanon Branch?
You can get experience in the following services from Old Hickory Credit Union - Lebanon Branch. '- ATM & Debit Cards
- Mobile Banking & Apps
- Apple Pay / Google Pay
- Online Banking
- Remote Deposit Anywhere
5. Is Old Hickory Credit Union - Lebanon Branch an Agency or a Lender?
Old Hickory Credit Union - Lebanon Branch is a Credit union offering different ways to financial stress. You can also get low interest rate personal loans for a variety of purpose through our website.
2. How Do I Find Old Hickory Credit Union - Lebanon Branch?
You will find the store at 1401 W Main St, Lebanon, TN 37087, United States. Use a Maps app to show routes to Old Hickory Credit Union - Lebanon Branch.4. How Can I Request a Loan from Old Hickory Credit Union - Lebanon Branch?
To get loans from Old Hickory Credit Union - Lebanon Branch, you can fill out the online form on their website or head over to the store. You are likely to drive your vehicle there when getting car title loans. Click here to learn more about car title loans.6. What Can I Do When I Fail to Repay My Loan?
Missing payments on a loan can have negative effect on your creditworthiness. Get Hold of your lender when you can not repay the loan.7. Does Old Hickory Credit Union - Lebanon Branch Offer Loans for People Who Have Bad Credit Ratings?
Yes. You can expect to get loans with Old Hickory Credit Union - Lebanon Branch even with poor credit. It is also available to get installment loans irrespective of your credit ratings through our website.