Offerpad Phoenix E Germann Rd, Chandler

Offer was given within 6 hours! Unfortunately it was less than what we purchased our new home for less than 10 months ago!! The service fee is 7 percent which really took a significant amount from our proceeds too. But we wanted to move out of this area and not have to deal with showing the home. The inspectors were very professional and were done without any hassles! Offer pad is very transparent when it comes to their fees and conditions which we preferred. All in all it was a good experience.

dealing with offer pad was easier then I expected, they gave what I felt was a fair offer on my house, it was very quick and they were flexible. I had renters in my house who were not going to be out for 4 months, but they were ok with locking me in and waiting the 4 months. they were also flexible when I asked to move the closing date up a week. I would have given 5 stars but at closing I was surprised to find a 7.5% credit to buyer! when I first got my offer, I asked specifically if they charged a percentage fee like all realtors. The guy I talked to said there was A 1% fee, and maybe 2-3k in closing costs. so when I saw the 7.5% fee I was naturally ticked off to say the least. All my emails to offerpad about this fee went unanswered for several days. when I did hear back from someone they said it was a fee for doing business with offerpad. This should have been disclosed!!. Telling me there was a 1% fee when it fact is was 7.5% to me was a flat out lie. This was a $15,000 deduction I was not expecting. If the guy I was dealing with was paid on commission then its probably why I was lied to, but it is not honest. Other then being out 15k, it was an easy experience and would have been great had I been told the truth.

The team at offer Pad was absolutely wonderful. From Start to finish they handled everything with ease. They even changed my closing date when I needed more time to pack the house with no hassle. From start to finish in 28 days. Thank you Offer Pad and Angel Havermahl.

Great experience. So much easier than selling your house in a conventional way. I was happy with the money that I got and it close quickly. Jared Wright and Kathy Porter helped me find a new house to move into and they were awesome.

Offerpad made my home selling experience a very smooth experience. Painless, effortless and seamless transition. Very fair offer on my home. All transactions were completed with relative ease.

The offer was straight forward. Zero pressure and when the process was explained to me the information was accurate and the process was a smooth and hassle free transaction. I will likely use them again in the future if the need should arise.

Buyer beware! They will low ball, charge more than a realtor, and try to make another quick sale on your back. Please don't give your hard earned money away to companies like these. Important: they will charge a one percent cancellation fee and nickle and dime you after the inspection. This company is deemed as Predatory and has many complaints to the BBB. Oh, and I would bet the farm that some of these stellar comments or reviews are planted to make them look good. Education is power!!

Offerpad backed out of the deal “due to market conditions” after taking a full 10 business days after the home inspection where nothing was noted wrong with house. Beware! They will offer you a market rate, but will just waste your time. Oh, then call you back and offer $20K less to add to the experience! Not worth your time.

Offerpad doesn't even deserve 1 star...honestly I don't even know where to start...this company will not be around for long! Originally I spoke to a very nice girl named Lacey when calling Offerpad for the first time (who I believe is no longer there), she explained that Offerpad works very similarly to the way a traditional sale is done. She gave us an exceptional offer our house and did mention that they would be doing an inspection and that any repairs would need to be done either through us or them or they would just subtract the difference from the offer. Offerpad has a pdf that was emailed to us that states the different thing that they'll be looking for in the inspection. The things in the pdf would be all things that you'd expect when performing an inspection like damages, cracks, broken fixtures/appliances...basically any repairs to the house (makes sense). Lacey also mentioned that they understand there were people living in the house so any liveable things like stained carpet would not be mentioned in the inspection (still makes sense). Well after the inspection was performed (which honestly I don't think there was one) there was not one mention of how our roof had shingles that needed repaired, or that there was some water damage damage to the ceiling, or that the front door didn't lock properly...THE INSPECTION THEY PERFORMED WAS FOR A COMPLETE HOME REMODEL COSTING $104,000(I attached a pic)!! I thought there was a mistake so I contacted Offerpad who put me in touch with Jessica (I pray you never have to work with this lady). I said there's a mistake and that this isn't an inspection sheet but that this is basically a home remodel...she said "no mistake and that they have to flip the house so it needs to be attractive for buyers". Obviously we all know that this is not an inspection and that they lied from the start! Every time I began to speak or mention what the pdf clearly states Jessica would cut me off and tell me that this is the way it is and to take it or leave it. She actually cursed a few times (my phone automatically records all phone calls so I can prove all of this). The way she handled our conversation with quick non-remorseful answers tells me that she deals this on an often basis. I called her boss right afterwards and he had a similar attitude and I could tell he wasn't even listening. I have never had such a bad experience with a company before and have no idea how they're still in business!

Matt and all the team at offerpad are great. They made the entire house selling process as clear, precise and easy as possible. I will be contacting them when buying another home and will recommend them to my friend and family.