Northeast Home Loan LLC Mr Arthur Dr, West Chesterfield

Do not use northeast home loan! Terrible customer service! We’ve had nothing but trouble with our escrow account, including our home insurance not being paid. They sent us a refund check, and subsequently canceled the check without notice, resulting in bank fees. Spoken with multiple people with customer service, none of them will call us back, or update the information they say they will.

This company took over my home loan which was previously on auto pay. They relied on mail communications to tell me this news, which I didn’t receive or read. As a result, I missed my home payments for 3 month which ruined my otherwise perfect credit. Once I was made aware, I paid in full immediately. They refused to reverse it. Terrible organization. Hope they go out of business. If I get an opportunity to file a suit against them I will.