North Shore Bank N Oakland Ave, Shorewood

I negotiated my first mortgage with North Shore Bank more than thirty years ago, when they were located on the Northeast corner of Lake Bluff and Oakland avenue. I received the mortgage and I am still living in the same house. I am retired now and went their new office in Shorewood; I wanted to open a savings account for my grandchildren, According to them, I didn't have proper identification, because my driver's license had expired. Of course, it had expired. I don't drive anymore. Anyway, I was refused the capacity of opening an account. The attending service person had no way of resolving the situation. I was also intending to move large sums to their bank from BMO Harris Bank. Needless to say that won't be happening anytime. NSB's lack of concern, interest and professionalism was a big disappointment to me. But perhaps that is the mode of the day. I had trusted them, and I certainly didn't think it was their way of doing business.

It takes forever for anything to get done here apparently. I had paper checks I deposited process for nearly 3 weeks before I ever saw the money hit my account. Any charges you make with your debit card will pend for God knows how long so you never really know how much money you have. I've had a horrible experience using this bank and plan to close it as soon as humanly possible. I'm tired of only getting half of my paycheck because they don't bother to protect you from getting overdrawn and slap a nice fat fee on top of it. I'm 21 and broke enough as it is.

Tried for weeks to transfer my auto loan to North Shore using this branch. Ended getting fed up of them not returning my calls so I called my original branch and they got the ball rolling immediately over the phone. I HIGHLY recommend going to a different branch to get any kind of work done. Awful awful awful service.

Love my Shorewood North Shore Bank!! Shannon, the manager, goes above and beyond to make sure customers are being helped and everything is running smoothly! Rosylyn, Laura, Kenya, David, Audrey and Tiana all strive to make this a pleasant experience and have all worked hard to make this a smooth transition for new customers.

I'm a 21 year old broke college student living pay check to paycheck. Had a problem with my account where the bank basically stole $360 from me. Went in to go talk to the branch manager but was told she was too busy to see me even though the tellers told me she wasn't doing anything. Said I would receive a phone call but never did. Canceling my account with them as soon as possible.

Northshore Bank is the best, this location is good, employees have been friendly and quick as I always seem to be in a hurry when banking. I usually do the drive though here and it is always quick and correct! Inside has been a good experience here also.

I would usually never waste my time leaving a review, but this bank is absolutely horrible. Not only do the tellers have a bad attitude but the bank itself charges you nearly $40 for over drafting plus the charges for every day that you're negative!

The best customer service agents ever. I can always call, or stop in with a question. Be safe to all. Jayne Timper. DA OL LADY with busy gray hair.

Great place, I love the staff here and the bank itself is fantastic as well. No downside, never had a bad experience

Kevin was super sweet and very helpful. Thank you!