North Island Credit Union Palm Ave, Imperial Beach
1101 Palm Ave, Imperial Beach, CA 91932, United States
https://northisland.ccu.com/
- Saturday9AM–2PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–6PM
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Reviews
K
Love being a member of this credit union. The staff is amazing - always friendly and helpful. Switched from a big bank almost 10 years ago to get away from the excessive fees. I've had nothing but stellar service here at North Island, even after they merged with CCU. Keep up the great work Susan, Jen and staff. You rock!
Hi Katie, thanks so much for your great review! We love to hear from our members and appreciate your positive feedback. We will pass along your kind comments to our team.
A
I have always had great customer service from this bank. After using a ‘big bank’ for years prior to my account I have noticed a change in care and consideration for the customers. Their surcharge free ATMs are a life saver, and I have never had my charges and deposits shuffled around to force an overdraft. In fact, I have gone over by a dollar or two in the past and NOT been charged an overdraft at all, where at other banks I would get a huge fee. No bank or business is perfect, but a credit union is a much more customer oriented business than most ‘big banks’ that exist today.
Hi Amber, thank you for taking the time to review us! We truly appreciate your kind feedback and we look forward to serving you for years to come.
S
Need more bankers. I've came in 2 weeks in a row to cash a check. And only 2 bankers to help multiple customers in line. Ridiculous! Some of us have limited time and can't wait in line forever.
Hello Six Sixer, we understand that your time is valuable and sincerely apologize for the experience you have had. We would like the opportunity to discuss this matter with you further. At your convenience, can you please contact us (858) 769-7148? Thank you.
R
After banking with "big" banks and being consistently disappointed with the impersonal service, long waits, and high fees, wife and I agreed to try a credit union for our personal and business banking. Have been with North Island now for over 10 years and their counter service is still polite, fast, and accurate and I intend to keep my day to day accounts with them for the excellent service.
S
Had an awesome customer service experience today. Individual assisting us went above and beyond to correct issues, offered services to ease out of account transactions & serviced 2 separate accounts to assure any issues needed.
Hi Sherlaine Love, thank you so much for the 5-Star review. We truly appreciate your membership and look forward to serving you again soon.
s
Horrible customer service. My card was stuck in their ATM and I needed an emergency withdrawal. A heavy set woman Susan ,who seemed to be a manager was rude and kept saying that my account would go to collections as loud as she could in front of others. At the end I never got my emergency funds and never even got my card back!! WORST BANK EVER!! Update: They also ruined my credit. Stay away from these pirates!
Hello, Andre - Please accept our apologies for this matter and know that we have looked into this issue. We do not want our members to feel that they have been treated in the manner in which you have outlined. Unfortunately, out of respect for the privacy of your account information, we cannot discuss your account in a public forum. If you would like to discuss your account and how this situation may be corrected, we would invite you to call our Vice President, Retail Operations, Therese Caballes, at (858) 769-7291. Thank you.
J
DO NOT BANK WITH NORTH ISLAND. My husband and I opened a joint account in June. Everything seemed great- until our rent payment didn't go through. We had over 2,000 in our account- plenty to pay rent. Upon investigation, NORTH ISLAND WITHHELD OUR OWN FUNDS FROM US WITHOUT TELLING US. We were told it was standard for new accounts. IF THEY HAD BEEN UP FRONT WITH THAT FACT IN THE BEGINNING, WE NEVER WOULD HAVE BANKED WITH THEM. my husband and I are just two humans trying to survive, AND BECAUSE OF NORTH ISLAND, WE ACCRUED AN EXTRA $125 IN FEES AND DAMAGED OUR CREDIT, ALL BECAUSE OF SHIFTY BUSINESS. So sick of corporations taking advantage of the lower class. DO NOT TRUST THIS BANK.
Dear Jordan, we sincerely apologize for the experience you had with our credit union. It is not representative of the service we want to provide our members. Our VP, Regional Manager, Therese Caballes reached out to you today to address your concern. You may contact her at (858) 769-7291 to discuss further. Thank you.
R
I love being a member of this bank. Associates Erika and Alamo are super helpful and kind!
Hi Robert, thank you for taking the time to review our business. We are honored by your 5-star review and happy to be able to serve you. We will pass along your kind words to our team.
M
Best place to handle your money!
HI Michael, we appreciate your 5-star review and your choice to do business with us! The greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We will pass along your comments to our team.
A
GOAT BANK THE BEST BANK YOU CAN HAVE
Hi Angelo, thank you for taking time to review our business. We appreciate your kind comments and will be sure to pass them along to our team. We look forward to serving you again soon.
Personal loan Providers Nearby in Imperial Beach
- Personal Loans
- Installment Loans
- Payday Loans
FAQs
1. How to Contact North Island Credit Union?
You can reach them at +1 800-334-8788 or enter their website and submit your application form.3. How to Request a Loan from North Island Credit Union?
To obtain loans from North Island Credit Union, you can submit your application form on their website or go and visit the store. You are likely to drive there when getting car title loans. Browse through our website to learn more information about car title loans for bad credit.5. What Will Happen When I Could Not Repay My Loan?
Failure to repay a loan can even lead to seizure of assets or wages. Contact your lender if you can not make a loan repayment.
2. How Can I Get to North Island Credit Union?
Their office is located at 1101 Palm Ave, Imperial Beach, CA 91932, United States. Use a Maps app to show routes to North Island Credit Union.4. Is North Island Credit Union an Agency or a Lender?
North Island Credit Union is a Credit union offering different ways to financial stress. Click on to get online personal loans for financial emergency.6. Does North Island Credit Union Offer Loans for People Who Have Bad Credit Ratings?
Yes. You can expect to get loans with North Island Credit Union even if you do not have good credit scores. It is also available to get personal installment loans with bad credit scores via our website. You can also obtain more details about a personal installment loan on our website!