Niagara's Choice Federal Credit Union Niagara Falls Blvd, North Tonawanda

Website is always down, the banking is horrible they will reorder your transaction to profit on as many overdrafts as they can I will be closing my account soon 1 more loan payment and done. They hold direct deposits and card transactions extra days.

I have been a member for this credit union for quite a few years now. I do have to say I easily prefer them over a standard bank in my community. They make completing regular transactions each time in person or by phone easy and the staff is friendly. I most recently needed assistance with obtaining a loan and worked with Anna Eodice at the NT location and I feel she went above and beyond to truly help me and not just process a request. She helped me look over my options for me to make an educated choice, answering any questions about loans and consolidation, and was in contact with me multiple times a day, even staying past hours to assure I could get the loan when I needed it. Highly recommend working with this FCU and Anna!

2 times now overdraft protections have been enabled on my card, the wonderful hold placed on money at the gas pump had me make a mistaken assumption I had money that wasn't there at the time and they slapped me with fees for 3 less that 5 dollar purchases... isn't it illegal to enable this without my consent? Even if it is what am I gonna do I'm just a lowly person with no ability to summon up the hundreds in paperwork it would take to even complain about it let alone actually make an impact.

It's a good credit union, very friendly people work there. Only draw back is the hours if you work past banking hours