Newfield National Bank Shiloh Pike, Bridgeton

Wanted to open a bank account; didn’t even try to help me even though seen I was with a toddler. Ended up leaving and not doing anything with them!! They had no motivation to help, ashame people don’t want to work these days! Rude and lazy!

Initial dealings was through a former gf that had an account there. Thought service was exceptionally slow when we went there. I have since opened a Savings account due solely to proximity, and transaction times and customer service interactions have improved considerably from my initial experiences.

Very unpleasant and unprofessional staff. Have had to replace a damaged debit card twice now and so has my wife. First time I was charged a $5 fee. This time the rates have doubled. I was told that I use it too much. Are you freaking kidding me? Looking for a new bank now.

I love this bank the staff has always helped me and been very pleasant and friendly and any banking issues I’ve ever had I have always had immediate help. They also went above and beyond helping my father when he was sick and not getting around to good. They helped in ways they didn’t have to but they did becasue they are caring helpful people.

If your not an old stuff shirt with a boat load of money this bank does everything it can to get your account closed from snotty managers to then deciding to put holds on your account for up to 2 weeks, not telling you and then you find this out when checks start to getting returned. The worst of the worst for a bank in this time we live in.

average service,everything is well until you get fraudulent charges on your bank card,seems the fraud dpt are a bunch of morons that don't know anything about police reports or investigations.

They raised their ATM fee to $3. Kind of sad. Lowered my rating because of it.

The old ladys are very ignorant and do not treat you with respect. They dont go out of there way to do anything. Very unprofessional.

Decent bank, however, the older staff are not so pleasant. May a communication course should help.