New York Jewelers N Wabash Ave, Chicago

This place has a great selection of jewelry and they absolutely will take care of you if you are a return customer

I purchased an engagement ring through NYJ. My fiancé and I are very happy with both the diamond and custom ring we had designed. It was a successful buying experience and I will be returning to NYJ for our wedding bands and other future jewelry purchases. They accommodate customers by validating your valet ticket, so make sure you pull right up in front of the store so you don’t have to waste time/money parking elsewhere. Marc was extremely helpful and in the search for the right diamond. When you are in his office, 100% of his time is dedicated to you and finding the right diamond, no matter how many you need to look at or how long it takes. I was very particular and specific about choosing which diamond was perfect for us. He never gave up and never made me feel like I was wasting any of his or my time. He gave helpful pointers on what should be most important to ‘him AND her’ when deciding on the “perfect” diamond. Scott, the sales manager, was very helpful as well. He made sure to step in when necessary and get me the information I needed when Marc wasn’t scheduled to be at the office that day. Simon, was another key piece to my successful buying experience. He took the initiative to reach out to me via email and schedule a time for me to pick up the engagement ring. He was very responsive in his email communication, which I really appreciated. Bottom line, NYJ will take care of you and not pressure you into buying anything. They are there to serve you.

I recently bout a Bell & Ross. I worked directly with Mike M. for about a month before purchasing. If you are ever in the market to buy a new watch, I highly recommend that not only do you check out NY Jewelers, but also ask for Mike. He was responsive to my 5,000,000 emails, never pressured me into buying, showed me different options, and was a true pleasure to work with. He's an expert in his field and will help you get exactly what you want at your price point. 5/5 for NYJ, 6/5 for Mike!

I just bought a Breitling pre-owned Aerospace wrist watch from New York Jewelers. Breitling discontinued the model in 2012 and although its nearly 10 years old this remarkable example remains in like new condition. I dealt with Mike who manages the business and made the entire sales process worry free. You’re always concerned when buying online. Is it a great web site, but in reality you’re dealing with someone selling watches and rugs from the trunk of their car off route 80. They’re in Chicago today and Peoria tomorrow. New York Jewelers has been in business since 1890. That’s 30 years before the Chicago Bears hit the gridiron and 10 years before the White Sox started playing baseball at Comiskey Park. Benjamin Harrison was President. They’re online and brick and motor and that’s what I look for when making a purchase. They’re now on my favorites list and I’ll be back to buy more.

Another satisfied customer! Great Price, Great Piece, Great People. Can you ask for anything better from a family owned business for over 120 years. Ordered and delivered within 24 Hours thanks guys

Mike Marzano was absolutely wonderful and made the buying experience a wonderful one, they now have a customer for life! I was referred to them by another watch dealer who told me that they had an amazing selection, service area, and sales staff. The referral could not have been more accurate, and the owners took time to speak with me and thank me for my business as well. You will not regret giving NYJ a chance to help you with your purchase.

My fiancé purchased my engagement ring here and had the most amazing experience. I am in love with my ring! I can’t wait to go back and pick out our wedding bands!

We went in to look at rings for the first time and met with Ralph. He was absolutely fantastic and walked us through every little detail! Truly went above and beyond for us newbies, feeling like diamond mavens when we left!

Mike Marzano helped me pick out and order my new watch. He is extremely knowledgeable and was in contact with me throughout the entire process. I highly recommend New York Jewelers and Mike. I'm looking forward to working with Mike again soon.

I recently began looking for a 30 year anniversary gift for my wife. I looked at some local jewelry then thought it was maybe time to look at Jewelers Row in Chicago. While visiting several stores there I entered New York Jewelers. They were well staffed and very friendly. I am a blue collar worker and dressed in my daily attire I was greeted as a valued costumer before I ever considered making a purchase. I was introduced to a young lady named Kabita and we began the process of finding something I though my wife would love. She helped my to see the difference in quality in diamonds as did some other staff members. I felt comfortable and did not feel like i was being steered in any direction. After my first visit, i had to cut my time short as I headed back home to Minooka Ill as I did not want my wife to find out I was looking for an anniversary gift. After a little more time i was able to get back to New York Jewelers and look again at a possible gift with Kabita. She had all of my information from the first visit and I liked what I saw. We settled on a price that I though was very fair given the quality of diamonds I considered. My name is Joe Pershey , 53 of Minooka ILL. I posted this review under my daughters mail. I am glad i made the drive to Wabash Ave in Chicago. Great job Kabita!!!