New England Teamster FCU Main St, Boston

Honestly I do not understand the negatives reviews. This bank has been so helpful to me in so many ways for me since english is my second language and I sometimes struggle with the language (I'm still learning) They are very patient and try to understand me and help me understand everything. I've called them so many times in my last vacations with problems and they always resolved and helped me in every situation that I had during my vacations. I love how they take care of my money by putting limits on me😁. I even refinanced my car loan with them at the lowest interest rate possible for me. They have a great staff ready to help, thank you so much guys 🙂.

5/5 stars when performing a walk in transaction. 0/5 stars for everything else. I have not been able to contact a human being by phone in years. Used to be able to get a check mailed out, but can no longer even talk to someone, regardless of the number used to call. They keep Eisenhower-era bankers hours, so if you actually are a current Teamster and go to work every day, you most likely will not be able to get in to the lobby/office for other things. The number of branches leaves much to be desired, as well. I only know of 1 but heard there's a second branch farther north of Boston. I didn't join for convenience, that's what Citizens in supermarkets are for. But when I really need something, better hope there's no Monday holiday or anything else, even on Saturday. I'm happy to be a member, and absolutely adore the ladies of the lobby, and Ed is fantastic. This is not a people problem.

Atm is in an area with parking, just off of the main drag, where you can withdrawal cash in a secured environment.

The credit union is great 5 stars but can only give 3 because they do not do their own mortgages. The website refers you to Allanach Mortgage. Don't do it!! They are HORRIBLE!!!! Their website is also never updated with the correct rate either. Customer service it terrible!! ALLANACH MORTGAGE was the worst experience and the teamster should not recommend them!!!

All personnel at NETFCU are outstanding in their job performance if there is any way they can help they will.