New American Funding - St Louis - Office Center Office Center Ave, St. Louis

HORIBLE LENDER! I am located in St. Louis, MO. Inquired about getting a loan through New American Funding. I was assigned a broker (CM) He proceeded to credit check me. I'm thinking everythings going well then...He ups and ignores my text, call, and email. I did nothing wrong. All I was doing was waiting for him to tell me or send my preapproval (he never did). I think he saw I wasnt approved for much so I did not matter to him. I contacted New American Funding to see whats going on. His boss ignored me and all NEW AMERICAN FUNDING employees would not send me my preapproval AFTER THEY ALREADY CREDIT CHECKED ME. Do not wasted your time with this company, if you dont gave 500k to spend they dont care or want to talk to you.

If you are a first-time homebuyer there are better options than these guys. They do not seem to be as used to newbies. They were not very helpful at times and I had to go over my agent to his boss for explanations at time. He has also not been very helpful after the fact. They seem to have a smooth website and client portal, but when asking questions of the lender, the answers were curt and unhelpful. In the future, I encourage home buyers, especially first-time buyers, to find their loans somewhere else. You will save yourself a lot of grief.

Brandon was wonderful to work with through the refinancing of our home. He was always prompt and professional while answering all of our questions. He was able to have our refinance close in less than a month. We would recommend using Brandon for all of your home mortgage needs!

I just wanted to let everyone know how fantastic is was working with a professional like Megan Smith. She was always there to answer any questions I had and always made me feel like I was the only customer she had. If I had a question about something on my loan she responded right away without any delays. I would recommend Megan for anyone looking to refinance or purchasing a new home. Top of her game!

After being referred to this company by credit karma, I talked briefly to Brandon Moore. At the time I was searching several organizations but Brandon persisted in his contacts with me and i knew I found my guy. He was patient, he explained things I didn’t understand, he went out of his way to meet me when I asked. This type of concern and empathy is what you look for in a business person. He will get my business again because he already has my respect and trust.

Brandon Moore and his team at New American Funding are second to none. I could always count on honest and accurate information throughout my loan process from Brandon. Every step of the way I was informed and confident that Brandon was doing everything in his power to get me in the home of my dreams. I cannot recommend Brandon Moore highly enough!

I worked with Brandon on refinancing my home. There were several huddles that came up that needed to be handled. Brandon support was awesome, He was always available to help in any way needed. We were able to get everything resolved and I was able to get the loan requested.

Megan did a great job helping us through the home buying process. She made sure we knew what to do and what we needed every step of the way. Using New American Funding for this home loan was significantly easier than the loan we had on our first house from a national bank chain.

Brandon is very professional and knowledgeable. He will be our "go-to" guy for any and all future mortgage loans. He will be highly recommended to family and friends.

I went through numerous other lending companies trying to get pre-approved and they were the first company to put in the work to get it done. This was my first time buying a home and the process was smooth and they were always available. Brittany Helfin was the Loan Officer for my case and she was great. Would definitely recommend to anyone looking for funding to buy a house.