Nevada State Bank | Rainbow/Lake Mead Branch N Rainbow Blvd, Las Vegas

I have been with this bank for over 10 years and finally thinking of closing my account. Be aware. ATM will take your money and not deposit it. Dispute that your money was not deposit and tell you there is nothing they can do because there is no money found in the ATM. Yes exactly what I was told from the their dispute department. And we are talking about very large amount. This is still under investigation due to filing 2nd dispute. The worst experience ever.

I visited this location on two occasions and each time was treated genuinely though I'm not their customer I was with family and observed the outstanding way we were treated by the vice president Teresa Cody. MS Cody has the unique ability of making you feel like you're"Jed Clampett" regardless of the amount of funds you are dealing with or even if you are their customer or not. You get 5 star treatment here at this Location..I would also like to mention The Branch Service Manager Nancy Gonzalez for her Patience and Kindness in dealing with customers. For the best experiences with NSB this is the Branch you want to do business with Hands Down!!!

Wow!!! They really raised the bar on personal Banking at this location. A busy location but somehow still has that small bank feeling with one on one customer service. The staff is ALWAYS professional and polite no matter what!!! The other Main Street banks could learn a lesson or two from this branch. Sincerely a grateful customer...

Desiree Diliberti is fantastic!! I went in late in the day to open new business accounts. Ms. Diliberti was pleasant, helpful and efficient. She stayed late and went out of her way to get my accounts squared away. I have had banking experiences on both ends of the spectrum. Waking in with no appointment, late on a Monday, and without all of the necessary documents; I was braced for a challenging attitude. All I received was help, guidance and an attitude of “Welcome to Nevada State Bank.” I could not be happier and I am very appreciative of her efforts. Try and find that at one of the Big Banks!

I deliver mail here, and I am always greeted and treated kindly. Very receptive staff who, from what I've seen is always helping anyone who comes in and gives them there full attention. The office staff has always been kind. Definitely a banking institution worth checking due to their staff and customer service. That's key for me atleast.

I love this bank! Desiree Diliberti was my personal banker at the 1921 North Rainbow Blvd branch. She helped me with a personal loan as well as apply for a low-interest credit card. I was amazed at how fast and easy she made it. Desiree was courteous, very knowledgeable and patient in explaining everything. Nevada State Bank is lucky to have her and I will recommend Desiree to everyone I know

Never enough staff. I have been ignored in the drive through. There are many people waiting for a teller. This is every time I’ve come in since July of 2020. I don’t understand chronic understaffing.

For 25 yrs a customer, was 32 cents over drawn and was slapped with 35 dollar over draft fee. Manager still charged me after discussion.

Outstanding Place to Bank... ALL Employees are Respectful and Knowledgeable... Noteworthy...

Excellent bank. Very easy to work with.