Netspend Brazos St, Austin

This Company will get Karma👎 Refund me my money

Tried disputing a charge and Net Spend failed as usual . All I asked was to see a receipt with my signature and they couldn’t provide that . So now I’m out almost $1,100 . All Filipino customer service reps that have very little knowledge of anything . They lie and fabricate a narrative just to get you off the phone . Most incompetent group of clowns I’ve ever witnessed .

This has got to be the most corrupt card holder service I have ever been affiliated with in my life. I disputed a 14.00 charge on my card that I know I didn't make and NetSpend took it upon themselves to report my card stolen , block my account and I can't access my money at all. DO NOT USE THEM PLEASE

This company never answer the phone. Their customer service us very very bad. I start calling at 11:30am was on hold til 3pm no one i mean no one answer the phone. I rate them as a O. It send through the mode then when u need help it says no can't helo you and gang up. I need to pay my bills and my account us lock. 2 days can't get no one on the phone this is terrible can't pay bills. I think Netspend should reimburse ur money if ur lights or gas get turn off or u cant pay ur rent. Whooo im so mad wirh this system its not professional.

i had filed a complaint with bbb after calling every day for 3 weeks because they locked my card and any documents i sent wasnt enough I emailed them a copy of my lease my light bill my bank of america and papers from irs and ssn my state id you cant win with this company they will steal your money and close your account

Would have given them ½ a star if possible. They don't handle or check situations when your money has been stolen or someone hacks your account and switches it to theirs. I was with these people for almost 8 years and this is how they repaid me. Don't do business with them, they are trash

Had wosp and google play verify i didnt get my intended order and googleplay was issuing a refund.thanks to customer service is in india.well i got screwed for my purchase.and iam the administrator of my wsop buddies for the WORLD SERIES OF POKER.Worst company ever

Very very very bad business to be with!!!! I deposited my fund and used the card but it wont work. i tried to solved this matter with rep and they changed alot subject to avoid it then kept my fund without refund. I had no way to get my fund back. I swear that I wont ever do business with them and I warn another who read this, dont use it with them.. They will rip you off.

This company never answers the phone. No matter what number u call. I started calling at 8:00am it's 11:15 and still haven't spoken to a real rep.I can not disagree about money taken off my card. I am never useing Netspend again and dont advice others to use them either..As far as I am concerned your a scam because I have lost money and there's nothing I can do about it.

NetSpend has denied my 25 year old nephew of his stimulus check due to the fact that they said that he is still a minor and they need to prove his age. They refuse to post his money to his SSI NetSpend card. We both provided information that he was of age and they still will not post his stimulus check do to the fact of them needing his parents information aswell. Wow! Really this is caused for a small claims court lawsuit against NetSpend.