NCS Inc. Douglas St, Sioux City

I had a outstanding debt that this collection company was handling. An attorney that they hired by the name of Daniel Martin filed a judgement back against me in 2014. I never paid it. Then I received a letter from Douglas County Court that the case was being reopened and I had until 10/25/2021 or a judgement would be granted. On 10/20/2021 I paid this balance through this collection agency with the agent Natalie. I asked her to send me a letter to say it was paid in full. For some reason, not sure if they do not have printers or what but was told she couldn't send me a letter. She did say she could send me a receipt but it would be a few days. I told her that was fine. She assured me everything was taken care of and that I didn't need to do anything further. The week of 10/25/2021 I received a letter from the court that the judgement was granted. So they proceeded with the judgement even after it was paid. I talked to Tom Noll the owner around 11/1/2021 and told him of the situation and he told me it would be taken care of asap. I called the clerk of court today 11/12/2021 and was told the judgement was still open showing unpaid. I left a voicemail for Tom Noll telling him to call me. They have until Tuesday 10/16/2021 to get this dismissed or I will be hiring a lawyer and suing them. This is absolutely ridiculous.

Called to let them know I was paying the company I owe a bill too, and was hung up on Both times, and talked to very disrespectfully. Also on active Duty for the army, and instead of letting me pay the bill when I get home, the lady said “I’ll take that as you’re not willing to pay the bill, and the court costs will continue to accumulate. If WHY I’m trying to pay a bill and avoid court cost WHY keep in it the system. These people are SO unprofessional. So good luck if you ever get a bill with them.

Reading the reviews I was horrified to call NCS (Noll Collection Services). Nobody wants to deal with rude and unskilled people, especially in cases of debt which was from fiscal irresponsibility. We are already dealing with a debt that was probably once embarrassing because we couldn’t pay up and to be harassed on top of that is a truly awful experience. Well my experience today was fantastic. My accounts were being handled by a delightfully understanding and kind agent named Laurie. She was professional and courteous and understood the sensitive nature of her job. All debt collectors need to take note and follow her example. She waived as many fees associated with these accounts as possible. This was my very last collection to pay and I am now debt free.

DON'T Deal with Them, GO Directly to your creditor!! They will work with you, Trust me I know the game. Noll Collections Doing Business as NCS collections will probably change their name again. Spoke to John Cole, and he was extremely rude despite the fact I was trying to work something out so I can pay them back. I I understand that they probably deal with a lot of rude people so they no how to throw it back, but I wanted WORK it out because I support outsourced sales/marketing/collection. I'm all about customer service and I am easy to close but I just wanted to be treated like an adult. Anyways, I just called up the company I owed my money to and paid them directly without having to deal with rude people that are claiming to be "blunt" and laughing at me on the phone. John you are in sales so I know you are laughing on the outside but it stings so hard on the inside to lose that commission over something as simple this. Ha Ha Ha!

The receptionist as well as the collections rep I worked with (Kelly) were wonderful! They helped me work out a quick payment plan to my convenience. I wish every collection agency employed people like this. They took the embarrassment out of this humiliating experience and made me laugh and feel at ease. Very easy to work with.

We have been very happy with their service (at our business office.)They have gotten money owed us, that we never thought we'd see! People need to realize, businesses aren't banks, we have to pay our bills & employees. If you can't afford the service we offer, don't come.

This is horrible and disrespectful people I asked for a receipt of the bill I paid thru them it will be 3 weeks now going on waiting on that we live in a world of computer no email takes 24 hours I will report this to the BBB on Monday and will do what is necessary

Called to make payments and get a debit paid off fast and had absolutely no way to work with me!! How are we suppose to get something paid off if you won’t let us!! Trying to rebuild credit blows!!

Horrible collection agency. Filed a claim against me so I started paying them... I tried to get ahold of them both through mail and email about receipts and sending me statements on how much I have left to own and got nothing. I've been making my payments and for a collection agency, they don't bother getting ahold of me at all which worries me. Horrible customer service.

Terrible TERRIBLE company to deal with. Called to pay a debt in full and I ended up having to deal with complete jerks. The worst company I have ever had the displeasure to work with. This company should be ashamed of themselves.