NBT Bank State Rte, Plattsburgh

3.4
(6)Loan Agency
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482 State Rte 3, Plattsburgh, NY 12901, United States

+1 518-561-5845

https://www.nbtbank.com/locations/plattsburgh-route-3/

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
OPEN
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    Reviews

    3.4/5.06 Reviews

    C

    Courtney
    1

    After being a customer with this bank for a few years, the last situation has made me feel like changing banks. Very rude over confusion. My account was locked where I couldn't access my money to pay for my bills, groceries, and important urgent things over being on a forgotten joint account. I haven't deposited, taken out, or messed with because that account wasn't mine and it was forgot about. I nor the other person was notified about an overdraft. So I can't access my hard earned worked cash and pay for things that need to be taken care of over an overdraft that wasn't caused by myself but the owner of that account. Plus they want it paid or they're threatening me to basicly steal my money for that person's mistake over whatever happened from their behalf to overdraft with out notifying neither that a negative balance occurred. They were very rude over my confusion. My personal account that nobody is on shouldn't be locked over somebody else's problem and then I'm threatened for them to steal my money for that person's problem all because I'm on the account. They could have investigated and saw it had nothing to do with me so making somebody be punished for an exes fault is wrong. After this is resolved I'm changing banks. I make just enough to live then to be hounded by a bank over somebody else's mistake!

    Response from the owner

    Courtney, I apologize that you did not have a positive experience with us. We would like to take this opportunity to further research your concerns. Please contact us at 1-800-628-2265. -Yolanda

    w

    william pirofsky
    2

    NBT =“never banking there” I had a bad situation of someone getting authorized for a charges due to a glitch and NBT kept the authorization for 8 days. I loaned this person the money because the bank would not reverse the authorizations. I was repaid by this person via a official bank check (which cost $5 to be issued) and brought the official bank check to be cashed and they wanted to charge me $5 because I was not a customer. WELL GUESS WHAT!? I won’t be a customer anytime soon either!! It’s apparently more important to make money to them then it is to help out on a bad situation. Most other banks do not charge to cash checks and upon telling my situation to my bank they said the longest they may hold an authorization is 3 business days on average. This is not an isolated situation as this financial institution is known to hold money in authorization for longer than normal. In some cases what can occur is it can cause your account to go into overdraft and the FEES will pile up. So if you like to potentially pay FEES and have your money held for longer than normal this bank is for you. If not I highly suggest you take your business elsewhere.

    Response from the owner

    We would like to take this opportunity to further research your concerns. Please contact us at 1-800-628-2265. -Yolanda

    M

    Michael Rider
    5

    I love NBT Bank! I’ve never had any issues. I’ve overdrafted by mistake before, and it was a full 5 days before I was able to correct the error, and while they told me to do so promptly or be charged an overdraft fee, I never was. Staff has always been courteous and polite. Highly recommend!!

    Response from the owner

    We appreciate the review! - Yolanda

    T

    T K
    5

    I opened my first US bank account as a Canadian with no ties to the US, and the personnel at the branch seemed quite apt at handling this. This branch: good opening hours, drive-thru, counter service is fast and friendly. NBT in general: good number of ATMs in upstate NY and VT, the free banking plan comes with everything I need. Good website and mobile banking app, so is the 1-800 phone support. The value proposition is great!

    M

    Michael Hart
    1

    I was told by bonnie march 1st they stop the 5 dollar over draft on my account daily as long as my tax check was in my account before april 16th here i am tax money gone they took my money.

    Response from the owner

    We would like to take this opportunity to further research your concerns. Please contact us at 1-800-628-2265. - Yolanda

    A

    Ashley Williams
    5

    The staff are always super friendly and minimal wait. Drive through atm and after hours deposit available.

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    FAQs

    • 1. How to Get in Touch with NBT Bank?

      You can reach them at +1 518-561-5845 or enter their official site and submit the request form.
    • 3. How Can I Apply for a Loan from NBT Bank?

      To secure loans from NBT Bank, you can submit the request form on their website or pay a visit to their office. You may have to drive your vehicle there when getting car title loans. Explore our site to learn more information about online car title loans.
    • 5. What Should I Do If I Fail to Repay My Loan?

      Loan defaults can even lead to seizure of assets or wages. Get in Touch with your lender when you can not repay the loan.
    • 2. What Is The Location of NBT Bank?

      You can find the store at 482 State Rte 3, Plattsburgh, NY 12901, United States. View maps and get your direction to NBT Bank.
    • 4. Is NBT Bank an Agency or a Lender?

      NBT Bank is a Bank offering you various types of loan options. Browse this page to get personal loans with low interest rates for financial emergency.
    • 6. Does NBT Bank Offer Loans for Bad Credit?

      Yes. You are likely get loans with NBT Bank even if you do not have good credit scores. It is also available to get installment loans with poor credit via our platform. You can also find some useful info about a personal installment loan via our platform!