Navy Federal Credit Union O'bannon St, New Orleans

I went to this Branch to make a withdrawal. The teller Neka, asked if I was ok and I couldn't help buy pour a bit of myself out as I just lost my Mother and was withdrawing money to cover her funeral cost. I appreciate the fact that she noticed all wasn't good with me that day. I received this card in the mail that was signed with a little message from her and a few other Co workers. This really made my day. Thank you Neka ❤️

absolutely horrible customer service over the phone. Especially with security. Leaving the bank for good and all 9 of my military family members are leaving as well.

Website says limited notary service without further clarification. Actual branch states they off no Notary services.

Great place to get a auto loan. Thank you for your great service. You made buying my wife a new vehicle easy, for her birthday.

Navy Fed-ROBBING young service members. Just like most Marines/Sailors who go here and are in their early 20s I had like a 650 credit score due to having never had a credit card. For an emergency I had to get a large personal loan to the tune of 11.6k, Navy Fed is the only one who would approve me, but for a disgusting 16.5% interest rate over 60 months without the option of re-financing it. I made payments on it for one year, then paid it off at tax time. All those payments must have been going straight to the interest because in total I gave them back 12900. Over $1300 in interest in ONE year. For the low-low cost of 2 arms 2 legs and your soul you TOO can get approved for a loan here. E3 and below and make under 23k a year? Great! No credit history? No problem! We'll rip you off regardless AND treat you like an idiot who knows nothing about finances because you're young!

Typically a very busy bank, but usually has 3 tellers that are friendly and ready to help however possible. I've been very fortunate in only waiting less than 10 minutes to see a teller.

Wonderful customer service and great financial institution.

The hours of operation are incorrect. They close at 5pm (1700) during the week and not at 7pm (1900). This bank will not release your funds immediately when you deposit a check on your mobile device. They release $200 and the rest in one to two business days depending on the amount. USA will release the full check amount immediately. This helps people who travel a lot greatly and is something Navy Federal should consider.

Great customer service, always friendly and informative!

This place has provided me with my most pleasurable experience when it comes to banking services. Quick, thorough, and personable.