Navy Federal Credit Union Fall Hill Ave, Fredericksburg
3445 Fall Hill Ave, Fredericksburg, VA 22401, United States
https://www.navyfederal.org/branches-atms/locations/usa/va/fredericksburg/frd.html
- Friday9AM–5PM
- Saturday9AM–2PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM

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- Payday Loans
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- TitleMax
Services
- Cash Transactions
- Loan Disbursements
- Instant Issued Debit Card
- Wire Cash Transfer
- Accepts Deposits
- Mortgage Assistance
- 24 Hour ATM
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Reviews
M
I did some business with Erica Reilly today and her customer service, level of knowledge and interest working with customers is very poor. She refused to offer help or listen to what I was explaining to her. This is my first time ever had to write a negative review on a Navy Federal employee. She needs retraining to learn how to deal with customers. I’ve been with Navy Fed for 20 years and her attitude is extremely poor for someone in customer service.
N
Received fast, courteous service from beginning to end. Travis was exceptional and went out of his way to help me process my complicated transaction quickly and efficiently so I could make it to another appointment on time. NFCU has been there for me for almost 40 years - Thank you NFCU.
M
I called today and had a few questions about about a auto loan and Chandler Answed my call. An very professonally answered all my questions and we even had some laughs, because of Chandler i reccomend Navy Federal to all service members. An will be a customer of life! Thank you Chandler!
T
A women names Shirley, completely wasted my time! Was obviously having a terrible day when I ask if there was I miss count of $17,000 she told me no. I asked if I may recount she told me the machine dose not mess up ! When I started to recount she asked me several times if I was ok ? I conduct my self always calm cool and collective. She made me feel as if maybe I looked to have a health issue that I wasn’t aware of? Very rude held me standing up at the her window for over 30 minutes to do 3 simple cashiers checks all because she was insulted by me asking if I could recount! Very unprofessional! Not appreciated should have done this to my PNC bank next store !
J
horrible customer service by Erica rude and off putting. I came in to try and close my business account, she was not even willing to help pull up my information to complete the application that I needed to close my business account. She suggested I go back in my car to fill it out and then come back in. Also, throughout the whole time she was insisting I call the 888 number and close it with them over the phone. Unhelpful. Rude.
C
I love Navy Federal. I went to this location last Monday and the customer service I received was amazing! Audrey was so understanding of my situation and helped me find a solution. Navy Federal is the only place I'll go for all my financial needs.
A
Let me say I love this bank. Navy federal is fantastic. But the Central Park location the experience I had today was unacceptable I went through the drive through an Melanie who was supposed to help me either could not or did not want to as I tried to give her mine and my family members information she was very rude from the start and only got worse I asked for my money back and went inside where I was greeted by Marge who was very helpful and friendly and had no issues pulling up our information. I would look into maybe expressing to Melanie her professionalism and customer service skills are not where they need to be for this profession.
J
The teller did not even count my money out to me, nor put it in an envelope.. she just put it all on the counter. I stood there and counted it my own self. Just kinda rude. The hours aren't posted online.
D
I’ve been coming to this location for years. The service is always fast so no complaints there. One thing I have noticed though is that some of the tellers can be very snooty which isn’t good for service at all and is off putting. They need to either vet who they hire or put some of these people through customer service training.
R
Down one star from last review. The Credit Union is great. They removed the coin counting machine so I now lose 10% at the grocery store. The outside drive through lanes appear much slower. Fantastic overall.
Personal loan Providers Nearby in Fredericksburg
FAQs
1. How to Connect with Navy Federal Credit Union?
You can get in touch with them at +1 888-842-6328 or enter their official site and submit your application form.3. What Types of Products Are Offered at Navy Federal Credit Union?
You will be provided with the following services from Navy Federal Credit Union. '- Cash Transactions
- Loan Disbursements
- Instant Issued Debit Card
- Wire & Cash Transfer
- Accepts Deposits
5. Is Navy Federal Credit Union an Agency or a Lender?
Navy Federal Credit Union is a Credit union offering different ways to financial stress. You can also secure online personal loans for a variety of purpose on this page.
2. How Do I Find Navy Federal Credit Union?
It is located at 3445 Fall Hill Ave, Fredericksburg, VA 22401, United States. Open a Maps app and get driving direction to Navy Federal Credit Union.4. How to Secure a Loan from Navy Federal Credit Union?
To secure loans from Navy Federal Credit Union, you can submit your application form on their website or visit their physical store. You are likely to go there with your car when getting a title loan. Browse through our website to learn more information about title loans.6. What Will Happen When I Am Unable to Repay My Loan?
Defaulting on a loan can have a serious impact on your financial life. Connect with your lender if you have difficulty repaying the loan.7. Does Navy Federal Credit Union Offer Loans for Bad Credit Ratings?
Yes. You still have chance to get loans with Navy Federal Credit Union if you do not have a good credit. It is also available to get installment loans for bad credit without good credit on this page.