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Navy Federal Credit Union Providence Rd, Virginia Beach

3.9
(10)Loan Agency
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5269 Providence Rd, Virginia Beach, VA 23464, United States

+1 888-842-6328

https://www.navyfederal.org/branches-atms/locations/usa/va/virginia-beach/kem.html

  • Saturday9AM–2PM
  • SundayClosed
  • Monday9AM–5:30PM
  • Tuesday9AM–5:30PM
  • Wednesday9AM–5:30PM
  • Thursday9AM–5:30PM
  • Friday9AM–5:30PM
CLOSED
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    Reviews

    3.9/5.010 Reviews

    T

    The Duncan Family
    1

    I was in the bank with my 2yr old baby counting my money after making a large withdrawal. When I noticed a agent get called to the booth, then she slowly walked over to me and asked what was I doing here ? When I explained that I just with-drawled my money and I bank here she then responded well we wanted to know why you were still here . I believe that is rude, and that I was discriminated against. Mind you had my state work uniform on and all so I definitely didn’t come off as any threat.

    N

    Nicanor Ruiz
    5

    Very good customer service at this location every time I do banking. They are professional and kind. They are very welcoming and I look forward to many years banking with Navy Federal.

    W

    Willie George
    5

    Maybe federal credit union they are the best to deal with their own time and very cooperative very good people like family

    T

    Tenesha Banks
    5

    My husband and i went into the branch to make a deposit as well as gather bank statements we also needed a new check card . The bank was very busy!! Mr.Cooper assisted us he was so kind and patient he had the best customer service.

    B

    Bo Whitehurst
    1

    Been a customer for about 10 years never had an issue until the last 3 months. Constant mistakes on their behalf which result in overdrafts and or penalties due to their mistakes. If I make a mistake I have to pay and or lose my account. They make a mistake while you are 3 states away with 2 kids in the car in 92 degree heat and gotta bum, borrow and steal to get home!!!!! They still blame you and act like it's your fault. So why do I gotta pay mistake fees?? When I dont get reimbursed for my time, money borrowed because of their mistake. They didnt even want to apologize. Worst banking experience I have ever had..

    P

    Phillip Andrada
    5

    Great place for your banking. Interest rates are good and in some instances comparable to other institutions given your credit rating. Plenty of financial products to cover your needs. The online site is easy to navigate. The app is easy to use as well. The staff are polite and professional. They are following Covid-19 guidelines. Recommended.

    C

    Cars n Stuff
    5

    A lot of negative reviews, but my experience this week was great. I came in to finish paying off a loan and even though I was the next in line, a member service rep still came over and offered to help me so I didn't have to wait for a teller. They handled my transaction, made a call for title release, and the next day when I went to DMV, I was able to get it without delay or issue. I had a nightmare scenario doing the same with with Ally Bank a few years ago.

    D

    Don W
    5

    I want to complement the woman who helped me this morning. I believe her name was Alicia. She was working at desk # 6. I Know that you need a mask when you visit, but when I was at the desk, i said I was taking it off because I have a hard time breathing in those masked. She told me that was fine and she understood. I was very grateful to her for understanding. Thank you

    M

    Mark Turner
    5

    Stopped in Sat morning to cash payroll check. Pretty busy but got through in a reasonable amount of time.

    D

    Daniel Mendes
    3

    They helped me out. Great experiences with Navy Federal. I did not like how one person was dressed as a homeless person. Obviously he was working since he spoke to other employees and came out and in from rooms usually people don't have access to. Made it feel unsafe.

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    FAQs

    • 1. How Can I Make Contact With Navy Federal Credit Union?

      In order to make contact with them for loans, you can dial this phone number +1 888-842-6328, or you can direclty select loans online. If you need any loans like online personal loans, you can hit here, which is highly recommended.
    • 3. How Can I Get a Loan at Navy Federal Credit Union?

      The most convenient way is to use their website's online form. For your need of payday advance loans from the Internet, simply visit our website to find further information.
    • 5. What Should I Do I Cannot Repay The Loan On Time?

      The best way is to discuss with your lender at first and find out a solution for both parties.
    • 2. Where Do I Find Navy Federal Credit Union?

      Navy Federal Credit Union is located at 5269 Providence Rd, Virginia Beach, VA 23464, United States. If you wan to visit them on the spot, simply use the map to discover a way to get there.
    • 4. Is Navy Federal Credit Union an Agency? Or a Lender?

      Navy Federal Credit Union is a Credit union. Or you can directly find CocoLoan, which is a loan broker, can help you establish connections with 100+ lenders to get multiple loan options like installment loans, browse this page to find out more.
    • 6. Can Navy Federal Credit Union Provide Title Loans For Bad Credit?

      Sure. You can get guaranteed title loans by clicking here.