Navigator Credit Union MS, Moss Point

Gary, thanks so much for your feedback! We strive to always be helpful and go above and beyond for our Members. It means a great deal to receive this positive feedback. We love our Members!

Thank you so much for the kind words and spectacular review, Anthony! We take pride in providing excellent service to our Members and are so glad to see we exceeded expectations Thank you again for sharing your experience and please, never hesitate to ask questions. We are always here to help!

Shawnee, thanks so much for your feedback! We strive to always be as helpful as possible everyday, and it means a great deal to receive this positive feedback. We love our Members!

Please accept our sincere sympathy for the loss of your mother. It is so very difficult to lose a loved one and then to deal with all the many details of an executor. We deeply regret your experience at Navigator has added to your distress. A death certificate is usually required to provide access to a Member's financial arrangements with our Credit Union, and you can likely understand why that is. However, there are sometimes special circumstances such as the current delay in issuance, and we've reached out to see if there is any way we can help. If you will email a copy of the will and the obituary to [email protected], ATTN: Tara, we'll present those for legal review and hopefully be able to release the information you have requested. We are grateful your mother chose to be a Navigator Member, and we will certainly do our best to be of assistance to you moving forward.

Billy, thanks so much for your feedback! We strive to provide excellent service everyday, and it means a great deal to receive this positive feedback. We love our Members!

River, thanks so much for your feedback! We aim to always create that experience, and it means a great deal to receive this positive feedback. We love our Members!

We regret to hear of your negative phone experience with our Credit Union, Neal. It can be frustrating when you want to speak with someone and our Member Contact Center phone lines are busy. We strive to provide friendly, personal service, and we do want you to know there are options during those busy calling times. While holding, you can choose to request a callback without losing your place in the queue, you can send a message through our free mobile app and you can also request assistance by sending an email to [email protected]. Please reach out to us, and a Navigator Team Member will do their best to assist you with the reason for your call. We do appreciate you being a Navigator Member.

Alice, thanks so much for your feedback! We strive to always be helpful and courteous. It means a great deal to receive this positive feedback. We love our Members!

John, thanks so much for your feedback! We aim to provide engaging service everyday, and it means a great deal to receive this positive feedback. We love our Members!