Navigator Credit Union Cottage Hill Rd, Mobile
5229 Cottage Hill Rd, Mobile, AL 36609, United States
http://navigatorcu.org/cottage-hill-branch
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM

- All
- Loan Type
- Payday Loans
- Installment Loans
- Title Loans
- Personal Loans
- Brand
- Ace Cash Express
- Advance America
- Cash Store
- Check City
- Check Into Cash
- Mariner Finance
- Money Mart
- PAYOMATIC
- Red River Credit
- The Check Cashing Store
- TitleMax
Apply for Your Loan with in Minutes!
Bad Credit OK
Easy Requirements
Instant Funding
High Approval Rates
Bank-Level Security Encryption
Reputable Lender Network
Reviews
M
Jeanine is very kind and helpful while my mother and I got some things straight. This is what you need when dealing with changes. We appreciate Navigator and their help!
Melissa, thanks so much for your feedback! We aim to be helpful to our Members every day, and it means a great deal to receive this positive feedback. We love our Members!
T
For the 4th time, navigator has shut off my debit card, denying me access to my own money. I highly recommend you bank elsewhere
We’re sorry to hear you’re having these difficulties, and we’d like to work directly with you to see what can be done to correct the situation. Please message [email protected], and a Team Member will be happy to assist you. We take member feedback to heart and strive to deliver service excellence.
V
I love going to Navigator Credit Union All The Worker's Are Very Knowledgeable, Helpful, And Always Friendly. This Type Of Company Will Always Keep Me As One Of Their Member Coming Back Again And A Again. Thanks Everyone For The Great Services That Is Given To Me. Happy Holidays
Venita, thanks so much for your feedback! We strive to always provide this kind of service everyday, and it means a great deal to receive this positive feedback. We love our Members!
B
Customer service unlike any other bank. Best credit union to go to.
Bruce, thanks so much for this positive feedback! We strive for prompt, friendly service and love hearing from Members when we deliver. :) Please visit again soon!
C
Alaways friendly. I gotta ask out that pretty brunette. 🔥
Cody, we really appreciate you taking the time to share this 5-star review! We are grateful for your feedback and will continue working to exceed expectations.
2
It gave me everything I needed to know without having to ask
Thanks so much for taking time to leave this feedback! We always appreciate hearing from our Members! We strive for service excellence every day and look forward to assisting you again soon.
N
I have been banking with Navigator for nearly a decade now and have never had any problems, until today. I noticed a fraudulent charge on my account and had my card canceled. Instead of waiting for a card in the mail, as a debit card is my only means of payment, I decided to leave work early and get a new one from this location. I pulled into the drive thru at 4:52. There were 4 cars in front of me. When I got to the window, they had the curtain pulled down and the woman said they were closed. It was 5:04. I understand things are hectic during this pandemic, but now I am unable to get my prescription medication and other essentials until tomorrow, because this location could not see someone who was in line prior to closing. To say I'm extremely disappointed is an understatement.
We apologize for the experience which led you to leave this two-star review. It is not the customer service we strive to deliver. We're passing this information to our Service team and have no doubt they'd appreciate speaking with you to get all the details. Would you please consider sending an email to [email protected] to provide a contact number and the best time to reach you? Your long-time membership is appreciated, and we hope to merit your complete satisfaction in the future.
B
This credit Union has been very helpful over the years that I have been a member of Navigator. The staff is always been friendly and courteous when discussing topics at hand. I have had no issues when requesting a loan especially small amount loans there's been no issues in getting one. When talking to the staff were cashiers they seem to be knowledgeable about the products that are available through the credit Union. Also the wait times to conduct any banking business has been very short and when needed questions were answered expeditiously.
Navigator's Vision includes delivering personalized financial solutions to our Members and treating them with dignity and respect. We're pleased your member experience reflects those ideals. Thank you for the 5-star review!
d
This is the worst bank I have ever had to deal with. It took them 3 weeks to tell me they couldn’t open an estate account- and throughout the process they never gave me feedback, I continually had to go up there and call to get any answers. Then when I went to go close out my fathers account they told me they couldn’t do it that I had to keep it open but could just take the money out but that they would flag the account so nothing could happen to it- well here we are 2 months later and now that account somehow has a negative balance- and they won’t answer the phone or call me or my mother back! I WILL NEVER USE THIS BANK AGAIN!
We strive for excellence in meeting Member needs and truly regret your unsatisfactory experience. We’d like to resolve these account issues promptly and encourage you to email [email protected] so a Team Member can communicate with you directly.
A
Had a check written to me by one of their account holders. I was told I couldn't cash it because I don't have an account with them. Never heard of this in my life. I have a credit union and write checks to people and they have no issues same with other banks I have used in the past.. so why do you let your people even write checks if they can't be cashed.
Thank you for sharing this feedback. We're sorry you had a negative experience at one of our branches. Navigator strives to work in the best interest of our members, and we would like to look into why this happened. Hopefully, you'll email us at [email protected] so we can work towards improving your experience.
Personal loan Providers Nearby in Mobile
- Personal Loans
- Payday Loans
FAQs
1. How to Connect with Navigator Credit Union?
You can reach them at +1 800-344-3281 or go to their website and submit the request form.3. How to Get a Loan from Navigator Credit Union?
To obtain loans from Navigator Credit Union, you can submit the request form on their website or head over to the store. You may be asked to drive there when getting auto title loans. Click here to learn more information about online car title loans.5. How Should I Do When I Am Unable to Repay My Loan?
Failure to repay a loan can even lead to seizure of assets or wages. Connect with your lender when you have difficulty on the loan repayment.
2. How Can I Get to Navigator Credit Union?
Their office is located at 5229 Cottage Hill Rd, Mobile, AL 36609, United States. Use a Maps app to show routes to Navigator Credit Union.4. Is Navigator Credit Union an Agency or a Lender?
Navigator Credit Union is a Credit union offering different ways to financial stress. Enter our website to get low interest rate personal loans for a variety of purpose.6. Does Navigator Credit Union Offer Bad Credit Loans?
Yes. You can still get loans with Navigator Credit Union even with poor credit. It is also available to get installment loans regardless of your credit ratings through our website. You can also get more information about installment loans on our platform!