Navigator Credit Union Government St, Mobile

We regret to hear of your negative experience while visiting our Midtown Branch. We've shared your feedback and are following up to address the issue. We encourage you to send an email to [email protected] if you’d like to further share your experience. We appreciate you being our Member, and we apologize for this negative experience.

We are sorry you're having difficulties in your dealings with Navigator. It sounds as if you are having specific account-related issues which should be handled by our Service Team. We'd like to try to make things right and encourage you to email [email protected] so a Navigator Team Member can look into the situation and assist.

We appreciate your kind review and realize it can be frustrating when your preferred Navigator Branch is not available. We’re currently working to restore full services at our Midtown Branch as soon as possible. We’ll let you know in this thread and also post on Navigator’s social media as soon as you can once again visit our friendly Team Members at Midtown. Thank you for taking the time to reach out to us!

We regret the inconvenience and will gladly reach out to correct misinformation about Navigator's shared branch status if you can let us know where you found that info. Thanks for being a member of a not-for-profit credit union!

Chelsey, thanks so much for your feedback! We aim to always provide excellent service everyday, and it means a great deal to receive this positive feedback. We love our Members!

We deeply regret your one-star experience with Navigator Credit Union. We actively seek Member feedback in an effort to improve our services. Would you consider sharing more information with us by emailing [email protected]?

We regret the delay. As a local, not-for profit credit union, we do strive to provide prompt and friendly service to our Members, including at our drive-throughs. We appreciate your membership!

Thank you for sharing this information and for the 4-star review! The ATM at our Midtown Branch is currently unavailable. We are working to restore service as soon as possible and sincerely regret any inconvenience. For your information, there are three other Navigator Branches in Mobile, plus a nationwide network of fee-free ATMs thanks to our credit union network. You can locate those CULIANCE ATMs using our mobile app or from a link on our website Locations page at navigatorcu.org.

Thank you for taking the time to share your 5-star review. We think our Members are the best! We appreciate the opportunity to serve you.

James, thank you for leaving a review and sharing your experience with Navigator! As a member-owned cooperative, our goal is to provide exceptional service to our Members and neighbors. Your 5-star review is appreciated and is being shared with Team Members at the Midtown Branch. We look forward to seeing you again soon!