Nations Lending Corporation Engle Rd, Cleveland

Matthew was very helpful in every way made sure I got the best rate and answers any questions I was concerned about. I recommended them I'm glad I call Matthew

Very friendly, answered all of my questions, and responded to all of my emails/phone calls within couple of minutes being contacted. Would definitely recommend Alan for you mortgage needs!

Alan Luber offered terrific service and saved us money. Easy process and respectful of personal circumstance for our family during this pandemic. Have already recommend to others.

We were on the receiving end unfortunately of Nations Lending in Middleburg heights ,Ohio. there was minimal communication, never giving a reason why we were three weeks closing late , causing some contracts to be voided and people losing their houses. There were houses involved in Ohio all the way to Florida and it took a chain of people from title companies and banks and realtors from Florida and Ohio to get involved to try to push them along but in reality it made it worse with them because it seemed that they were being angry and communicating even less in retaliation. Lori Atkins all the way up to the branch manager Nick were so unprofessional and it was such a terrible negative experience. I have sold and bought many houses in my lifetime and this was the nightmare that everybody hears about with things going bad. what makes it even worse is our house had been under contract for almost 90 days. So there was plenty of time for ducks to be in a row and everything ready to be signed .So if you are a realtor or if you are a customer looking for a mortgage and the name Nations Lending is on it, run !! Kim Arroyo

Nations Lending Corp help me on refinancing. The services rendered was very professional. They have excellent customer service. I was more than please with my experience with this company.

We were supposed to close on May 20th 2016 and the mortgage banker had assured me every step of the way that we would close on time. Regardless of what the reasons and excuses were, we had completed everything on our side in a timely and orderly fashion. It was however, the mortgage banker's responsibility to make sure everything on his end would go through, as well as plan for contingencies as this is part of his job responsibility. In addition to the failure to close on time, I was also assured several times by the mortgage banker's supervisor that we would close on May 20th which then changed to May 25th. Subsequently we were not able to get possession of the house due to the title company that Nations Lending chose, which could not get everything completed on time. And to add more insult to injury, closing was scheduled at 1pm and the mortgage banker did not inform me that the title company on our side was rescheduling at 3pm, which then delayed taking possession of the home to the 26th and made us look like fools at the closing table when the seller's side had showed up with their title company. This has caused a moderate amount of hardship due to having to reschedule moving plans, days off for my wife that can not be taken back, causing financial problems and stress. During the lending process, the mortgage banker's boss admitted that our mortgage banker dropped the ball on us. The mortgage banker expected everyone at the title company to put all of their employee's personal information including their social security number. The title company gave resistance to this, as they did not want to disclose such information, which was part of the reason why the closing date was postponed. When confronted about this, Nations Lending labeled this as "unforeseen circumstances", however using basic elementary logic, one can foresee how there would be pushback from a title company, thus it was Nations Lending's obligation to place contingencies for such events. For Nations Lending to continuously say that they pride themselves on excellent customer service, they should provide contingencies for such obvious and logical reactions. Furthermore, I find it interesting that Nations Lending replies to our complaint saying that they will not honor our request because it was submitted by my spouse instead of me due to privacy issue. The mortgage banker actually sent us closing documents of a different customer with their personal information on it, which is a clear violation of privacy laws. Nations Lending supposedly prides itself on excellent customer service, and I feel that I have not received excellent customer service. At best, the customer service was subpar.

Working with Mike on my home refinancing was a pleasure... he is a total professional....he was always available to answer and solve any questions about the loan process... Thanks Mike! 😊

Enjoyed doing business with Clint malusky, with nations lending Corporation. Any questions, their was always a quick response. I would recommend using him for any business transaction. Very professional.

Adam was great to work with. He was very helpful in getting me through the whole process. I strongly recommend Adam and Nations Lending.

Mike Woodring has the knowledge patience and understanding to help you meet your intended goal . He speaks the truth , follows up and his honesty and work ethic are superior to many in the field . I’d refer him in a heartbeat .