N.E.W. Credit Union Jackson St, Oconto Falls

Absolutely a joke and sorry excuse for a business that is centered around “customer service”. In the past 4 months they made multiple mistakes when I go to pay my mortgage and instead THEY put the money in a savings account which then makes me late on my mortgage payment. Tellers with terrible attitudes yell at customers through the intercom. Called the manager to complain about teller and manager Lisa LAUGHED when I told her my concerns…Absolutely disgraceful!!! Inconvenient hours, not as many mobile banking options as surrounding banks. After months of being dissatisfied with service, finally convinced my husband to switch banks and I cannot wait for the day!! I will not miss banking here!

Rude to my wife after locking her account for 4 days on a holiday weekend over a 94 cent purchase. She never received a call or text from a fraud department or anything forcing her to wait until they reopened. Time to switch to a real bank.

Yeah I used to bank through this bank until they closed all my accounts because I lost business and got behind on bills and apparently they didn’t understand losing business. Now I try to deposit a check through them because they are a shared branch of marine and marine closed all its local doors and they just put a two day hold on deposited check after the teller tried telling me that marine was placing the hold. This place is a joke.

Everyone at the counter is always so helpful.

Always helpful and have the services I need to keep finances for our family in order.

Pleased friendly got done what I wanted