Mutual of Omaha Mortgage Oak Cyn, Irvine

Roque picked up my loan as the previous person I worked with at his firm quit. In spite of not starting the application with me, he did a great job working with the underwriter and getting everything done and to close. Roque is definitely the person to work with if you are doing a refi or new mortgage!.

Loan Officer Lauren Yang contacted me with a pleasant, professional introduction to her company’s services which I had requested online. She listened to what I was looking for and answered my questions. Most importantly, Ms. Yang told me how I could reduce my refinancing cost and pointed out legal requirements in the process. Everything she told me was true. I am very pleased with the options her bank offered.

I worked with Roque from Mutual of Omaha on a re-finance of our home. Roque was a joy to work with, he delivered everything he promised, and even called me after all the paperwork was done just to check in and tell me my loan had funded. If I ever need to do home financing again in the future Roque will be the person I deal with. Steve

Ms Lauren and Yang and Lisa Simmons have provided me with great support to refinance my mortgage loan. The process was very easy and accommodating to my needs and schedule. Again, thank you Lauren and Lisa.

Vito is professional in his mortgage refinance work. Great service and quick response. I have referred him to my friends and colleagues, they are satisfied with his offer and services.

I got a great rate through Sean McMenamin. I did everything online. Any questions I had were answer quickly by Sean. He is very thorough and clear with his explanations. I was out of the country for two weeks and was able to finish the loan on time.

Truly unprofessional behavior by their loan officer Jay Sievers. He scammed me into filling out an application. Instead of sending me a loan estimate, he sent me a loan cost sheet of someone else showing he offered them 3% interest rate with zero closing cost -Not sure if it was for real or he photoshopped. Initially, he said any credit score > 720 will receive 3% but later said too low. No calls, no mails not communication. He doesn't respond to calls, voicemails. Without taking any responsibility just transferred me to someone else.

I am 100% satisfied with the services Zack provided for us. He made himself available 24/7. He helped us with some of the digital requirements which we are weak in. We had a strong sense that he was honest and worked hard on our behalf. I recommend working with him.

Kim Pullman was wonderful. She got our loan put through quickly, always returned my call, and was very knowledgeable about our loan.

JD was very knowledgeable, professional, available by phone or email (it seemed like any time of the day or night) and "business like" and at the same time very human, caring and fun to banter-back-and-forth with--that made the process much less onerous. At the same time I was considering Mutual of Omaha as the lender of choice I was working with Navy Federal Credit Union as a possible lender. There was no comparison, MoO was many times better and the primary reason was JD. Frankly, 5 stars are not enough.