Muller Honda Skokie Valley Rd, Highland Park

Excellent customer service from the beginning with Mike in sales to my first free oil change with Roberto Soto. Both very helpful and glad I decided to purchase my car with Honda in Highland Park

I leased a Civic through them, and originally they said I would get $500 for the college grad program. I sent them my transcripts; Muller said I was approved. After all the paperwork and after a couple payments, I realized the $500 was never applied to my contract. I called Muller and they told me they can't do anything about it because I already signed the contract. I called Honda Finance and they said they couldn't do anything, because the $500 was not mentioned in the contract. When I called the dealer back again, the representative told me that I was approved of my lease through the College Grad Program, but I won't get money for that. That makes no sense because on Honda's website it clearly states new grads will get $500 for purchasing or leasing a new vehicle. So this dealer either pocketed the $500 or is just too lazy to amend a contract. Some shady business going on here.

PROBLEM SOLVED. PAPERWORK MISPLACED. THE MANAGERS TOOK CARE OF IT IMMEDIATELY! THANK YOU TO ROBERT AND ANDREW! THEN... I went back on 12/18 and was treated horribly. See STRIKE THREE - YOU ARE OUT!

Service was done promptly and according to the way it was described to me at check in. Car was washed and returned to me clean and orderly. Service tech was very good about explaining what was done and what may need to be done in the future. A good experience.

Stopped in to talk about my lease that was ending, Ended up getting double teamed by the sales rep and sales manager lieing to me that I'm upside down on my lease (not possible) and trying to get me to put cash down on a new car. Bottom line is I'm going to love my new VW. Great job Muller. Don't go here, they use scare tactics and lie to you to push you into making a poor decision. Not a good place to do business.

Customer service within the service department was excellent, accommodating and explained everything thoroughly to the consumer. My scheduled appointment was on time, waited only than 20 minutes for the oil change. Thanks

Sales staff were very respectful, courteous and prompt. The perks of buying a car from this dealer sound nice (a loaner when I am in for service). That helps me with convenience.

I want to highly recommend to Roberto Soto on the maintenance area did a great job on my Honda Pilot , answer all my concerns of the vehicle and took care of all the details I mentioned to him , so I if the maintenance department it’s like these I invite you guys to stop by the store and take a look around I do love my Honda and I recommend these brand.

It was a very good experience. Hector Perez and Andy Szozda were especially helpful. I would highly recommend Mueller. The prices were very good and extremely fair.

Roberto in the service department was great. Very friendly and they conducted the oil change without trying to add other things, which I especially appreciate.