MTH Mortgage Millenia Lakes Blvd, Orlando

Contrary to some previous reviews, my wife and I have had a great experience working with MTH Mortgage. In fact, it's the best experience we've had compared to pre-qualifying with other builders' preferred lenders or getting a pre-approval when we were searching the resale market. MTH's interest rate was comparable to other lenders on the market, and they even worked with us for a conventional mortgage when another builder's lender insisted we could only qualify for an FHA. John Carlisle is a great resource, and his experience shows through whenever we've needed to communicate with him. If you're looking at a Meritage home around Orlando, MTH deserves consideration as your lender.

I want to give these people some loving haha. I think the only people who took the time to write a review were people who may have not been prepared for buying a home or had a one off experience. My wife and I are first time home buyers and had a great experience! Boy did we have a lot of questions as well, but our lender agent was very helpful. Also, we asked for their advice which I highly recommend. We followed what they said, were quick to get all the documentation they needed, and watched our personal spending like a hawk to not mess anything up. Also, as excited as we were, we were patient haha. Thousands of people are moving to the area ever day and trying to buy homes. From 2020 to now everyone is just busy. No harm done and we appreciate MTH! It was super convenient to be able to do everything online and all parties involved were super helpful. Tehuana was our agent or coordinator (Not sure on the title haha) and I would rate them a 5/5 Stars!

As first time home buyers, buying a home is a lot of commitment and therefore can be financially scary/stressful. Although there were some quirks and misunderstandings throughout the process, Tehuana Irace advocated for us as our loan officer and helped us get a lower apr rate on our home and helped clarify questions (which were a lot). She was always very professional and was available to us even after she was done with her job, that is dedication! Even on closing day she came in and introduced herself formally and i thought that was very respectful/professional for her to do. The only reason i give it 4 stars out of 5 was because of the little run ins during the process and the person who was helping us sign on closing was very dry and went out of the room when we finished signing everything without saying goodbye. It leaves a bad impression which i still remember.

The level of customer service and communication is the worst in the industry. I have worked with many lenders and they are by far the worst! And the money you “save” by going through meritage’s in house lender is all made back in the rates they give you. I feel bad for my buyers for having to deal with such a horrible lender.

If I could give them -1 star I will. Terrible. They were referred to my client as a preferred lender by Meritage Homes. My client submitted a lot of requested document without much of a reply. They have the gut to tell me they cannot find her file??? Never seen any company so terrible and unprofessional!

Awful experience and terrible communication. Was led to believe everything was ok until only two weeks before closing when they informed me they can’t grant final approval. This is after collecting over 100k in down payment all while nothing has changed financially for me. Furthermore they said they could transfer my appraisal to my new lender (which completed the mortgage without issue) if I paid them $475. After paying them they later that day told me they couldn’t but won’t refund the money. BUYER BEWARE.

Don’t get scammed by this company. Amber Tranum is extremely rude. They will not respect you. There is a reason they have less than a 2 star google rating.