Mountain River Credit Union Main St, Alamosa

My Isuzu Rodeo died on died on the way to Colorado Springs while taking my daughter to the airport. Due to the financial situation at the time, I didn't have lots of extra money to put down, but had been a Mountain River Credit Union customer for awhile, so i called Derek, my banker & within a hour and a half, he had hooked me up - over the phone while in Springs - with a car loan & i literally signed the papers & drove away that evening in my 2010 Imapla. that was 3 years ago & they have been the best banking experience I've ever had, I still bank with them today & enjoy their friendliness & willingness to help. Oh Yeah - Derek (& probably the rest of the staff) pushed all this through for us, at the end of the day, making sure we had the car & a way home back to the Valley. :) Best. Bank. Ever!!!

I had called and scheduled an appointment to apply for a loan for the time 2 o'clock after 45 minutes of waiting in front of the window of the branch manager(who i scheduled the appt with) finally ten till 3 I got up to leave and then they tried to attend to me. By that time I had enough and took my business to Credit union of Colorado and got my loan in two hours. Better work harder to be Alamosa's best

I was working with the CEO of the credit union to secure a loan he said he talked to the board and everything was approved. All of a sudden he left for another job and left us in limbo because the credit union didn't know anything about the loan. I almost went into bankruptcy because of their shady CEO. It took over 6 months to get the loan and they still didnt get me everything I needed.

They have been the best people anyone that can ask for they care about you and they do everything possible to help you

Worst credit Union ever, they never call you back, you have to call them.