Mountain America Credit Union Union Park Ave, Midvale

Waited over an hour and a half to get some documents notarized. They had me sit down and took care of everyone who came after me, printed cards, opened new accts, etc. Very disappointed and frustrated.

Literally waited 40 minutes to get helped. There were two people sitting at their desks and when I asked them for help, they told me to sit until someone was available. I’m sure you were busy, but so are people who come into the bank who need your help with something. Long story short, no one helped me, I left without anyone even acknowledging me sitting there for almost an hour.

Olivia helped us with our auto loan. She was super nice and got everything signed and approved within a day. Great experience with MACU!!

My experience with Mountain America blew me away. The service was great when opening my account. No glitches at all! I highly recommend this bank to anyone!

I have been a member of this Credit Union for over 46 years. (It began as the Telco Credit Union in 1970.) I would never go anywhere else for my financial needs. I appreciate the friendly, professional and up-to-date service they provide.

Notary services suck here. Be ready to wait an hour and a half at the very least. Go somewhere else. And no, I will not email you. Save your generic response.

Jordan and Mackenzie are top knotch. They both knew all the information I needed to have as well as give. They both went above and beyond to help in processing the information in a timely manor. I very much like working with both of them. They kept me informed and alerted to anything I needed to know as soon as I began the process. Thank you both.

My wife is the court appointed Personal Representative of her mother' s estate and is a cosigner on her late mother's checking account. The account is with the Rails West Credit union in Pocatello, ID. Since we live in the Sandy, Utah area we stopped at this branch in Midvale to deposit checks made out to the estate of Wanda Barron. Even though Mountain America is a shared branch with Rails West they wouldn't take the deposit because the checks were made out to her mother and her estate. The Sandy branch of MACU had twice allowed us to deposit checks and cash into this account. I wish I could give zero stars

No matter what time or what day i am at this branch there is a ridiculous line of people. The tellers spend more time chatting with customers than serving them. There should be to what type of transactions can be conducted with a teller. This is rediculous.

Wonderful customer service full of positive energy and attitude. The go above and beyond in their assistance and in resolving matters.