Mortgage with Clay Carroll Park W Cir, Midlothian

I loved working with Clay and his team. I moved from the Northeast where everything is all business, where it is clear they do not care about their clients. Not only was Clay and his team caring, but they were down to earth and incredibly easy to work with. They have so many personal touches that made the experience feel completely tailored to me. I highly recommend working with Clay!!

Clay and his team delivered a perfect experience for our home purchase, especially considering the challenges of COVID-19. Rather than meeting in person, we started with a long conference call, where my wife and I asked Clay every question we could think of. Clay was friendly and personable, and answered every question we had with ease. Once we began the qualification process, his team was on top of all of the document requests and follow-up questions. After that, Clay sent us links to a very useful tool that detailed all of our options, and how each would impact our closing costs and monthly payments. He even included personal video messages to help explain things that were more complex. We had zero bumps in our journey, and closed successfully without a hitch. All in all, Clay and team were attentive and detail-oriented, and made sure we had all the information we needed to make informed decisions, and the transaction could not have been smoother.

I thoroughly enjoyed working with Clay. He was highly knowledgeable, professional and polite throughout the process. He does a great job of making you feel like you're his only client/customer. Would happily work with Clay again.

We couldn't have asked for a better lending partner than Clay Carroll. He communicated with us every step of the way and helped us customize a mortgage plan that was right for our needs. If you want a personalized lending experience, I would highly recommend Clay and team! They are absolutely wonderful from start to finish!

Clay and his team were absolutely professional and outstanding with the entire home buying process for my wife and I. With their hardwork and dedication we were able to purchase our forever home with ease. Clay keeps you up to date with every step and sends personalized videos in response to dealing with COVID. Definitely would recommend him and his team and a great shout out to our realtor Rachael Asay Peterson with Visionary Vista Reality for putting us into contact with Clay and his team.

My husband and I had an amazing experience with Clay Carroll and his team at Main Street Home Loans. We recently ended a year-long "marathon" of simultaneously selling our condo in one state and doing a house search in the Richmond, Virginia area. We were introduced to Clay through our Virginia realtor whom we met online. From the very beginning, it was a successful collaboration. Clay and his team were extremely professional, transparent and supportive as my husband and I traversed this sometimes wonky world of selling and buying real estate. While we went through three failed attempts to sell our condo through no fault of our own or our realtor there, Clay kept open a clear line of communication with us and guided us through the mortgage loan application process. There was a happy ending! We finally sold the condo and bought a beautiful home in the Richmond area at a competitive interest rate and favorable loan terms. Many thanks to Clay and his team for helping us get our new life in Virginia off to a great start. Thank you so much!

I'm so thankful I worked with Clay and his team (Jessica and Kimberly). As a first- time homebuyer I had a lot of questions. They made me feel armed with information, and walked me through the steps. My questions were answered quickly, and made it seem not so scary. Also they're just very kind people.

My fiancee and I were first time buyers, and we were amazed at how incredible Clay was to work with. He and his team guided us through the process with an amazing transparency and professionalism. I look forward to continuing our relationship and leaning on him in the future for anything real estate related. 10/10 would reccomend to anyone!

Clay and everyone at First Home Mortgage treat you like family. In the past, I’d never had such a stress-and-hassle-free customer service experience like this! If you enjoy feeling like you’re being genuinely taken care of, and enjoy knowing someone has your back, please work with this Clay and this company!

Clay, Jessica and the entire staff at First Home Mortgage were exceptional to work with. They treat you like a friend and not just a number. Very professional, friendly, detailed, and responsive. 110% recommend them and they will be the onlyone I call the next time I move!